Customer Service Experience Manager

Job DescriptionThe Mass Transit Railway is seeking a skilled Customer Service Professional to join our team as a Senior Customer Care Representative. This role requires excellent interpersonal and communication skills, with a strong command of written and spoken English, Chinese, and Putonghua.ResponsibilitiesProvide exceptional customer service through the...

DBS Bank (Hong Kong) Limited OverviewDBS Bank (Hong Kong) Limited is a leading financial institution that enables and empowers its customers with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality, and control. In T&O, we manage the majority of the bank's operational processes and inspire to delight our...

Job DescriptionAbout the RoleAs a Customer Service Officer at Bank of China (Hong Kong) Limited, you will play a vital part in delivering exceptional customer experiences through various touchpoints. Your primary responsibility will be to champion the bank's one-stop personal banking services at branches, ensuring seamless interactions with customers.Key...

Job Summary:TaiKang (Hong Kong) Preparatory Office seeks a seasoned Customer Experience Manager to drive initiatives and lead teams in achieving operational efficiency and excellence. The ideal candidate will have 10 years of customer service experience in the Life Insurance Industry, with at least 5 years in management level.About Us:TaiKang (Hong Kong)...

Job DescriptionWe are seeking a Customer Experience Strategist to join our team at Bank of China (Hong Kong) Limited. As a key member of our organization, you will be responsible for driving customer-centric initiatives and delivering exceptional customer experiences across all customer segments, products, and service channels.Key Responsibilities:Lead...

At Lululemon Athletica, we are committed to creating a positive and inclusive environment for our guests. As a Customer Experience Specialist, you will be the face of our brand, providing world-class service and support to our customers.The role of the Educator is vital to our organization's success. Educators are experts in creating exceptional customer...

Company OverviewThe Dah Sing Group is a leading financial services group in Hong Kong, offering banking, insurance, and financial services through its extensive network. Our values are built around caring, teamwork, and progressiveness. We foster an environment where individuals can grow and develop their skills.Job DescriptionAs the Senior Customer Services...

FortisHill Consulting Limited is seeking a highly skilled Insurance Customer Experience Specialist to join our team.As the first point of contact for clients, you will play a vital role in delivering exceptional customer service and ensuring seamless communication. Your primary objective will be to provide timely and accurate information, resolve inquiries,...

Job DescriptionWe are seeking a highly skilled Customer Service Ambassador to join our team at Bank of China (Hong Kong) Limited. This role is perfect for individuals who are passionate about delivering exceptional customer service and are eager to take on new challenges.Key Responsibilities:Greeting and Escorting Customers: The ideal candidate will be...

About Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services provider in Hong Kong, offering a range of banking and insurance products through its extensive network of over 70 branches across Hong Kong, Macau, and Mainland China. Our core values revolve around caring, teamwork, and progressiveness. We recognize the unique...

About UsAIA International Limited is dedicated to helping individuals and communities live Healthier, Longer, Better Lives. Our mission is to provide innovative solutions that address the evolving needs of our customers and society.Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will be responsible for handling...

About AIA International LimitedAt AIA, we're on a mission to create a healthier, more sustainable future for everyone. Our goal is to help people live Healthier, Longer, Better Lives by 2030.We believe that ambitious individuals who share our vision can make a real difference in shaping the future. That's why we're looking for talented professionals like you...

About HKMC Annuity LimitedHKMC Annuity Limited is a leading provider of life insurance services, dedicated to delivering exceptional customer experiences and innovative solutions.Job OverviewWe are seeking an experienced Customer Service and Life Insurance Operations Manager to join our team. As a key member of our operations department, you will be...

At TIME's group, we are seeking a highly skilled Customer Service/Helpdesk Support Specialist to join our team. As a key member of our customer servicing area, you will be responsible for performing operational tasks efficiently and effectively to achieve our service level targets.Primary Responsibilities:Channel handling - Emails & ChatEnsure efficient...

Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at TIME's group in the HK markets.About the RoleThis role involves performing operational tasks within the Customer Servicing area, with a focus on delivering exceptional customer service and achieving fixed service level targets.Responsibilities include handling...

Job DescriptionLead and support the counter team to ensure exceptional customer service and operational efficiency.Responsibilities:Collaborate with branch managers to develop and implement effective counter strategies.Maintain accurate records of daily transactions to ensure compliance with policies and procedures.Provide prompt and professional assistance...

Company OverviewBANK OF CHINA (HONG KONG) LIMITED is a leading financial services institution in Hong Kong, committed to providing high-quality banking and insurance services to individuals and businesses. Our company values innovation, customer-centricity, and teamwork.Job DescriptionWe are seeking an experienced Deputy/Assistant Teleservices Manager to...

Gravitas Recruitment Group is partnering with one of the largest commercial banks in Hong Kong to find a Customer Service professional who can provide exceptional teleservices and handle customer enquiries.Key Responsibilities:Act as the primary point of contact for customers to resolve their inquiries efficiently and ensure client satisfaction.Deliver...

Overview of the RoleThe Bank Of China (Hong Kong) Limited is seeking a skilled Key Payroll Specialist to join their team. This role will involve working closely with the HR Services Centre to ensure the smooth operation of payroll processes.Salary and BenefitsAs a Key Payroll Specialist, you will be responsible for managing the entire payroll lifecycle,...

About the RoleWe're seeking an experienced Customer Service Specialist to join our team at Standard Chartered. As a key member of our customer service department, you will be responsible for handling customer inquiries and concerns in a professional and timely manner.Key ResponsibilitiesProvide exceptional customer service via phone, email, and chat...