Customer Experience Specialist
1 day ago
At Lululemon Athletica, we are committed to creating a positive and inclusive environment for our guests. As a Customer Experience Specialist, you will be the face of our brand, providing world-class service and support to our customers.
The role of the Educator is vital to our organization's success. Educators are experts in creating exceptional customer experiences, engaging with our guests, and sharing product knowledge. They are responsible for facilitating seamless interactions, providing customized solutions, and executing market-relevant programs according to company standards.
Key Responsibilities- Guest Experience: Interact with guests to ensure a great experience, assessing their needs to provide effective purchase and return solutions, and facilitate accurate and timely transactions.
- Working with Others: Contribute to a respectful and inclusive team environment, establishing supportive relationships, and collaborating to ensure optimal guest experiences.
- Operations: Perform tasks such as product presentation, using in-store technology, and maintaining a safe work environment.
- Inclusion & Diversity: Create an inclusive environment that values differences.
- Integrity/Honesty: Behave in an honest, fair, and ethical manner.
- Guest Experience: Enjoy working with guests, understanding, and helping them.
- Personal Responsibility: Accept responsibility for actions and be dependable.
- Collaboration and Teamwork: Work productively with others to achieve goals.
We offer competitive base pay, a team-based bonus program, paid time off, generous employee discounts, fitness/yoga classes, parenthood top-up program, and personal and professional development opportunities.
Lululemon Athletica is an Equal Employment Opportunity employer, committed to providing reasonable accommodation to applicants with disabilities. We value diversity and inclusion, and welcome applications from qualified individuals.
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