Customer Experience Manager

Job OverviewThe Bank of China (Hong Kong) Limited is seeking a highly skilled Customer Service Ambassador to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and contributing to the growth and success of our business.Key ResponsibilitiesProvide personalized support to...

DBS Bank (Hong Kong) Limited OverviewDBS Bank (Hong Kong) Limited is a leading financial institution that enables and empowers its customers with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality, and control. In T&O, we manage the majority of the bank's operational processes and inspire to delight our...

Job DescriptionWe are seeking a Customer Experience Strategist to join our team at Bank of China (Hong Kong) Limited. As a key member of our organization, you will be responsible for driving customer-centric initiatives and delivering exceptional customer experiences across all customer segments, products, and service channels.Key Responsibilities:Lead...

Job DescriptionAbout the RoleAs a Customer Service Officer at Bank of China (Hong Kong) Limited, you will play a vital part in delivering exceptional customer experiences through various touchpoints. Your primary responsibility will be to champion the bank's one-stop personal banking services at branches, ensuring seamless interactions with customers.Key...

At Lululemon Athletica, we are committed to creating a positive and inclusive environment for our guests. As a Customer Experience Specialist, you will be the face of our brand, providing world-class service and support to our customers.The role of the Educator is vital to our organization's success. Educators are experts in creating exceptional customer...

FortisHill Consulting Limited is seeking a highly skilled Insurance Customer Experience Specialist to join our team.As the first point of contact for clients, you will play a vital role in delivering exceptional customer service and ensuring seamless communication. Your primary objective will be to provide timely and accurate information, resolve inquiries,...

Company OverviewThe Dah Sing Group is a leading financial services group in Hong Kong, offering banking, insurance, and financial services through its extensive network. Our values are built around caring, teamwork, and progressiveness. We foster an environment where individuals can grow and develop their skills.Job DescriptionAs the Senior Customer Services...

Job DescriptionThe Mass Transit Railway is seeking a skilled Customer Service Professional to join our team as a Senior Customer Care Representative. This role requires excellent interpersonal and communication skills, with a strong command of written and spoken English, Chinese, and Putonghua.ResponsibilitiesProvide exceptional customer service through the...

HK Express Career OpportunitiesAt HK Express, we value our customers' desire for adventure and spontaneity. Our routes provide the inspiration to try somewhere new, disrupting monotonous modern life.As a Cabin Crew Communication and Engagement Executive, you will be responsible for creating engaging content for our internal communication channels. This...

About UsLululemon Athletica is a pioneering performance apparel company that empowers individuals to achieve their fitness goals and live a healthy lifestyle. Our mission is to provide high-quality, functional, and sustainable products that support people in their athletic pursuits.The Role of the EducatorWe are seeking an Ambitious Guest Experience...

About Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services provider in Hong Kong, offering a range of banking and insurance products through its extensive network of over 70 branches across Hong Kong, Macau, and Mainland China. Our core values revolve around caring, teamwork, and progressiveness. We recognize the unique...

Job Description:As a Senior Customer Due Diligence Manager at Bank Of China (Hong Kong) Limited, you will play a pivotal role in ensuring the smooth onboarding of customers while maintaining the highest standards of risk management.The Key Responsibilities include:Conducting thorough reviews of customer profiles, KYC documents, and statistical data to ensure...

Job DescriptionWe are seeking a highly skilled Customer Service Ambassador to join our team at Bank of China (Hong Kong) Limited. This role is perfect for individuals who are passionate about delivering exceptional customer service and are eager to take on new challenges.Key Responsibilities:Greeting and Escorting Customers: The ideal candidate will be...

About HKMC Annuity LimitedHKMC Annuity Limited is a leading provider of life insurance services, dedicated to delivering exceptional customer experiences and innovative solutions.Job OverviewWe are seeking an experienced Customer Service and Life Insurance Operations Manager to join our team. As a key member of our operations department, you will be...

Projob21 Ltd.We are seeking a skilled professional to join our team as Customer Data Inights Manager. This role involves utilizing data analysis skills to drive business decisions and optimize customer interactions.Key Responsibilities:Gather, analyze, and interpret large datasets to identify trends and patterns. Develop and maintain dashboards and reports...

Job DescriptionWe are seeking a highly skilled Business Development Manager - Customer Due Diligence to join our team at Bank Of China (Hong Kong) Limited.Key Responsibilities:Conduct thorough customer due diligence processes for onboarding, periodic review, and trigger event review.Analyze Know Your Customer (KYC) information and documents to ensure...

Job DescriptionLead and support the counter team to ensure exceptional customer service and operational efficiency.Responsibilities:Collaborate with branch managers to develop and implement effective counter strategies.Maintain accurate records of daily transactions to ensure compliance with policies and procedures.Provide prompt and professional assistance...

State Street Global Markets (SSGM) is a team focused on internal and external client satisfaction through proactive support and ownership of the Anti-Money Laundering (AML)/Know Your Customer (KYC) process.The KYCSS works closely with Client Onboarding Team (COB) to onboard customers. This position within KYCSS focuses on oversight of Know Your Customer

About the RoleWe are seeking a highly skilled Curator of Interpretive Experiences to join our team at M+ Museum. In this role, you will be responsible for developing compelling ways of telling stories about objects, artworks, and ideas through various means, including text, interactives, audio guides, and other in-gallery visitor experiences.Key...

About UsAIA International Limited is dedicated to helping individuals and communities live Healthier, Longer, Better Lives. Our mission is to provide innovative solutions that address the evolving needs of our customers and society.Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will be responsible for handling...