Customer Service Representative for HK Markets

12 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China TIME's group Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at TIME's group in the HK markets.

About the Role
  • This role involves performing operational tasks within the Customer Servicing area, with a focus on delivering exceptional customer service and achieving fixed service level targets.
  • Responsibilities include handling emails and chat inquiries, ensuring efficient customer service processes, managing customer queries, and escalating issues when necessary.

The ideal candidate will have excellent verbal and written communication skills, with proficiency in Cantonese being a must. A bachelor's degree and minimum 2 years of working experience in customer services are required.

Key Qualifications
  • Customer Focus: Ability to prioritize internal and external customer needs and impact.
  • Experience in Claims Management: An asset, but not required.
  • Bias for Action: Focus on results and intelligent risk-taking.
  • Team Alignment: Strong team player who supports and respects others.
How to Apply

Please sign in and update your profile to get insights into how your skills match this role.



  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    About UsAIA International Limited is dedicated to helping individuals and communities live Healthier, Longer, Better Lives. Our mission is to provide innovative solutions that address the evolving needs of our customers and society.Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will be responsible for handling...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Ambassador to join our team at Bank of China (Hong Kong) Limited. This role is perfect for individuals who are passionate about delivering exceptional customer service and are eager to take on new challenges.Key Responsibilities:Greeting and Escorting Customers: The ideal candidate will be...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    About AIA International LimitedAt AIA, we're on a mission to create a healthier, more sustainable future for everyone. Our goal is to help people live Healthier, Longer, Better Lives by 2030.We believe that ambitious individuals who share our vision can make a real difference in shaping the future. That's why we're looking for talented professionals like you...


  • Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group Full time

    Gravitas Recruitment Group is partnering with one of the largest commercial banks in Hong Kong to find a Customer Service professional who can provide exceptional teleservices and handle customer enquiries.Key Responsibilities:Act as the primary point of contact for customers to resolve their inquiries efficiently and ensure client satisfaction.Deliver...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Role OverviewAs a Customer Service Ambassador in the Consumer Banking Group at DBS Bank (Hong Kong) Limited, you will be responsible for providing exceptional service to customers in a fast-paced branch environment.


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial GroupAs a leading financial services group in Hong Kong, we offer banking, insurance, and other related services through our extensive network of over 70 branches.We value teamwork, progressiveness, and mutual respect. Our goal is to create a culture that fosters growth, innovation, and excellence.Job SummaryThis role involves...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About UsThe Dah Sing Financial Group is a leading financial services group in Hong Kong, offering banking, insurance, and other related services through its extensive network.We value caring, teamwork, and progressiveness. We believe everyone is unique and different in talent, but alike in the capacity for growth. Our goal is to create a culture that fosters...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and people development. Our employees are our most valuable resources, and we strive to provide them with the optimal workplace experience.


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job DescriptionThe Mass Transit Railway is seeking a skilled Customer Service Professional to join our team as a Senior Customer Care Representative. This role requires excellent interpersonal and communication skills, with a strong command of written and spoken English, Chinese, and Putonghua.ResponsibilitiesProvide exceptional customer service through the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial Group">The Dah Sing Financial Group is a leading financial services group in Hong Kong, offering banking, insurance, and financial services through its extensive network of branches in Hong Kong, Macau, and Mainland China.">We value teamwork, progressiveness, and caring as our core principles. We believe everyone is unique, with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Unicorn Advisor (HK) Limited Full time

    At Unicorn Advisor (HK) Limited, we are seeking a skilled professional to take on the challenging role of High Net Worth Client Acquisition Specialist, focusing on the Greater China market.About the RoleThis is an exciting opportunity for individuals passionate about building relationships with ultra-high net worth clients and delivering exceptional...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kingfisher Executive Search (HK) Limited Full time

    About our ClientsKingfisher Executive Search (HK) Limited represents several quantitative-based proprietary trading houses and platform hedge funds in Asia and Europe.Job Description:We are seeking experienced quant traders to join our clients' teams. The ideal candidate will have a strong background in statistical analysis and problem-solving.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China HK Express Full time

    HK Express Career OpportunitiesAt HK Express, we value our customers' desire for adventure and spontaneity. Our routes provide the inspiration to try somewhere new, disrupting monotonous modern life.As a Cabin Crew Communication and Engagement Executive, you will be responsible for creating engaging content for our internal communication channels. This...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job OverviewThe Bank of China (Hong Kong) Limited is seeking a highly skilled Customer Service Ambassador to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and contributing to the growth and success of our business.Key ResponsibilitiesProvide personalized support to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Webbe International Full time

    About Webbe International: As a leading international Investment Bank, we pride ourselves on our market expertise and commitment to excellence. We are seeking an experienced Senior Options Trader to join our Listed Options trading / Market Making team in London/HK. This role will involve facilitating client flows and taking discretionary risk on the trading...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    About UsHang Seng Bank Limited is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.


  • Hong Kong, Central and Western District, Hong Kong SAR China TIME's group Full time

    At TIME's group, we are seeking a highly skilled Customer Service/Helpdesk Support Specialist to join our team. As a key member of our customer servicing area, you will be responsible for performing operational tasks efficiently and effectively to achieve our service level targets.Primary Responsibilities:Channel handling - Emails & ChatEnsure efficient...


  • Hong Kong, Central and Western District, Hong Kong SAR China Vestal Central School District Full time

    OverviewThe Vestal Central School District is seeking a reliable and detail-oriented individual to support our team as a Customer Service Support Specialist.ScheduleHours of operation are 3.5 hours per day, with the first shift starting at 9:30AM and ending at 1:00PM.LocationThis position will be based in Tioga Hills Elementary.Contract InformationAs a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Company OverviewBANK OF CHINA (HONG KONG) LIMITED is a leading financial services institution in Hong Kong, committed to providing high-quality banking and insurance services to individuals and businesses. Our company values innovation, customer-centricity, and teamwork.Job DescriptionWe are seeking an experienced Deputy/Assistant Teleservices Manager to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Full time

    About the RoleWe're seeking an experienced Customer Service Specialist to join our team at Standard Chartered. As a key member of our customer service department, you will be responsible for handling customer inquiries and concerns in a professional and timely manner.Key ResponsibilitiesProvide exceptional customer service via phone, email, and chat...