Customer Service Advocate
7 days ago
Company Overview
At Classy Wheeler Limited, we strive to provide exceptional customer service and support. Our team is dedicated to ensuring our clients receive the best possible experience.
Job Description
We are seeking a highly skilled Customer Service Officer to join our team. As a key member of our support staff, you will be responsible for handling customer enquiries and providing after-sales support to ensure customer satisfaction.
- Respond to customer complaints and concerns in a timely and professional manner.
- Provide product information and make recommendations to customers.
- Assist with troubleshooting and resolving customer issues.
Required Skills and Qualifications
- Degree holder in any discipline.
- Min. 1 year of client servicing experience preferably in Logistics industry.
- Proficient in both English and Chinese.
- Excellent communication and interpersonal skills.
- Able to work in a dynamic and fast-paced environment.
- Organized and detail-minded.
- Immediate availability is a definite advantage.
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