Customer Service Manager

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

We are seeking a Global Customer Service Manager who is responsible for building and optimising a global customer support system to improve user experience, streamline customer service processes and establish an efficient service quality management system. This position requires candidates with experience in global customer service operations and the ability...

Leading IT&T services company in Hong KongJob DescriptionCandidate with less experience will be considered as Assistant Manager.ResponsibilitiesAct as a single point of contact for our key customers for all service related issues. Work closely with China Sales Team by providing a service-oriented, customer focus element to ensure customer satisfaction on...

Customer Service Manager PositionWe are seeking an experienced Customer Service Manager to lead our Contact Centre team at Mox Bank. As a key leader, you will be responsible for driving customer satisfaction, reducing complaints, and improving overall service quality.The ideal candidate will have a proven track record of delivering exceptional customer...

Get AI-powered advice on this job and more exclusive features.POLA ORBIS Travel Retail Limited was established in 2021 to manage the group's travel retail business. Based in Hong Kong, the company operates the Group's brands, POLA, Jurlique, and THREE, in duty-free channels in Mainland China and other Asian countries.The role involves processing orders,...

Customer Services / Corporate Services Officer (ESOP)Handle and follow up clients' enquiries, liaise with external parties and internal staff based on the feedbacks gather from clients.Handle ESOP project processing and provide suggestions for clients in a professional manner.Providing reports and managing documents.Knowledge on KYC and AML...

Transamerica Life Bermuda seeks a seasoned professional to lead its customer service operations.About the RoleThe ideal candidate will have at least 5 years of experience in customer service, policy administration, or a related field. A strong understanding of life insurance products is essential, as is proficiency in MS Office applications.Able to...

Company Overview:We are a European multinational company that owns, manufactures, and markets forklifts, trucks, and warehouse equipment. Our Hong Kong office handles sales and after-sales service.The Job:We are seeking an Assistant Customer Service Manager to report directly to the Customer Service Manager. Key responsibilities include establishing strong...

**About Classy Wheeler Limited**We are a leading regional IT and telecom solutions provider, committed to delivering exceptional service quality to our clients.As a **Customer Service Director**, you will be responsible for researching and planning customer service strategies, as well as analyzing service quality. Your key objectives include:Conducting...

Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Wealth and Personal...

Customer Service Officer (Spanish/Italian/German/Dutch/Polish/French)Client DescriptionOur Client is an online retail/trading company specialized in electronic and camera products. With their expansion in their global customer service team, they are looking for a foreign speaking (German, Italian, Dutch, Polish, Spanish, French) Customer Service Officer to...

HSBC is a global bank with a long history of providing financial services to individuals and businesses. With over 6.7 million international customers, we offer a wide range of products and services including retail banking, wealth management, and insurance.In our Wealth and Personal Banking division, we serve 41 million customers globally, helping them to...

4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Transamerica Life BermudaHuman Resources Business Partner | Talent Acquisition | People DevelopmentJob SummaryAssist manager in carrying out smooth daily operation and achieving of department KPIs and SLADrive continuous...

About UsClassy Wheeler Limited is an online retail company specialized in electronic and camera products. As we expand our global customer service team, we are seeking a foreign-speaking Customer Service Officer to join our fast-growing team.We offer international exposure and a fun, energetic work culture. If you have the relevant skillset and fluent...

Job SummaryWe are seeking a highly skilled and motivated Customer Service Executive to join our team at Sands China. The successful candidate will be responsible for providing exceptional customer service, ensuring a smooth lounge operation, and supporting the sales team.This is an exciting opportunity to work in a fast-paced environment with a dynamic team....

Customer Services Officer (1-Year contract)The incumbent will be responsible for handling enquiries and feedback from customers and bank representatives, delivering quality customer service.Job Requirements:Diploma or above (holding professional insurance qualification (e.g. IIQE, FLMI) is definitely an advantage)1 year working experience in life insurance...

At Compass Offices, we are looking for a talented and enthusiastic Front Desk Receptionist to join our team. As a valued employee, you will have the opportunity to work in a dynamic and supportive environment, providing exceptional customer service and administrative support.The ideal candidate will possess excellent communication skills, both written and...

Job OverviewWe are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer service unit, you will be responsible for providing exceptional customer service to our clients via phone, chat, and email channels.You will handle all types of banking, credit, and investment inquiries, as well as...

Job DescriptionThe successful candidate will be responsible for overseeing the operations of customer service delivered in various platforms, including inbound and outbound calls, walk-in customers, and live chat.Key Responsibilities:Manage the delivery of customer service across multiple channels to ensure a seamless experience for clients.Plan and allocate...

Company OverviewAt Classy Wheeler Limited, we strive to provide exceptional customer service and support. Our team is dedicated to ensuring our clients receive the best possible experience.Job DescriptionWe are seeking a highly skilled Customer Service Officer to join our team. As a key member of our support staff, you will be responsible for handling...