Assistant Manager, Customer Service

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

Shilla Travel Retail Hong Kong Ltd is committed to providing exceptional customer experiences. As a Customer Service Assistant, you will play a crucial role in ensuring that our customers receive the highest level of service.Key responsibilities include handling inquiries from internal and external customers, engaging with guests, and handling incoming calls...

Job Description:Benefits:4.5 days Full-Time Work WeekWork Locations in Central, Causeway Bay and / or Tsim Sha TsuiNo Experience NeededRequirements:Friendly and pleasant personality is the key qualificationMust enjoy constant communication with peopleAbility to multi-task and be efficientExcellent communication skills, good command of written and spoken...

**About Classy Wheeler Limited**We are a leading regional IT and telecom solutions provider, committed to delivering exceptional service quality to our clients.As a **Customer Service Director**, you will be responsible for researching and planning customer service strategies, as well as analyzing service quality. Your key objectives include:Conducting...

Company Overview:We are a European multinational company that owns, manufactures, and markets forklifts, trucks, and warehouse equipment. Our Hong Kong office handles sales and after-sales service.The Job:We are seeking an Assistant Customer Service Manager to report directly to the Customer Service Manager. Key responsibilities include establishing strong...

Client Description Regional IT & Telecom solutions provider Job Description • Responsible for customer service strategies research and planning as well as service quality analysis• Follow up and perform strategy analysis in order to identify service improvement initiatives and uplift overall service qualities• Responsible for organizing the customer...

Leading IT&T services company in Hong KongJob DescriptionCandidate with less experience will be considered as Assistant Manager.ResponsibilitiesAct as a single point of contact for our key customers for all service related issues. Work closely with China Sales Team by providing a service-oriented, customer focus element to ensure customer satisfaction on...

At JPC Corporation, we are seeking an experienced Customer Service Manager to join our team. As a key member of our organization, this role will be responsible for establishing strong customer relationships with identified customers and fleet customers.Job DescriptionThe successful candidate will report directly to the Customer Service Manager and will be...

HSBC is a global bank with a long history of providing financial services to individuals and businesses. With over 6.7 million international customers, we offer a wide range of products and services including retail banking, wealth management, and insurance.In our Wealth and Personal Banking division, we serve 41 million customers globally, helping them to...

Customer Service Officer (Spanish/Italian/German/Dutch/Polish/French)Client DescriptionOur Client is an online retail/trading company specialized in electronic and camera products. With their expansion in their global customer service team, they are looking for a foreign speaking (German, Italian, Dutch, Polish, Spanish, French) Customer Service Officer to...

We are seeking a Global Customer Service Manager who is responsible for building and optimising a global customer support system to improve user experience, streamline customer service processes and establish an efficient service quality management system. This position requires candidates with experience in global customer service operations and the ability...

Job SummaryWe are seeking a highly skilled and motivated Customer Service Executive to join our team at Sands China. The successful candidate will be responsible for providing exceptional customer service, ensuring a smooth lounge operation, and supporting the sales team.This is an exciting opportunity to work in a fast-paced environment with a dynamic team....

Customer Service Manager PositionWe are seeking an experienced Customer Service Manager to lead our Contact Centre team at Mox Bank. As a key leader, you will be responsible for driving customer satisfaction, reducing complaints, and improving overall service quality.The ideal candidate will have a proven track record of delivering exceptional customer...

Company OverviewAt Classy Wheeler Limited, we strive to provide exceptional customer service and support. Our team is dedicated to ensuring our clients receive the best possible experience.Job DescriptionWe are seeking a highly skilled Customer Service Officer to join our team. As a key member of our support staff, you will be responsible for handling...

Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in Private Client Services. As a key member of our team, you will be responsible for providing quality and professional customer services to clients, including order placing and IPOs processing.Responsibilities:Provide exceptional customer service to clients...

Assistant Manager. Direct Sales (Mortgage Business Development) Post Date 17/12/2024 Division Retail Banking Department/Branch BMD - DS MortgageJob Purpose:To generate new business and revenue for the Bank by exceeding or meeting sales targets for mortgage loan acquisitions. Build and maintain strong customer relationships for upselling and cross-selling...

Manager, Management Information ServicesPost Date: 24/12/2024Division: Financial ControlDepartment/Branch: Management Information ServicesResponsibilities:Provides support to business units on management information required to drive the business.Prepares management reports in accordance with the stipulated timetable, including monthly flash and final...

Responsibilities:Providing assistance to customers by answering questions, resolving issues, and addressing complaints in a professional and timely manner.Reply to merchants via Whatsapp and record all inquiries (Technical support, Examine, Inquiry application progress, etc.)Identifying customer needs, finding solutions to problems, and ensuring customer...

About APM MonacoAPM Monaco is a dynamic company that values teamwork and open communication. Our diverse workforce is comprised of energetic and collaborative individuals who strive for excellence in their roles.Job SummaryWe are seeking an experienced Customer Service Manager to join our team in Monaco. As a key member of our customer service department,...

Get AI-powered advice on this job and more exclusive features.POLA ORBIS Travel Retail Limited was established in 2021 to manage the group's travel retail business. Based in Hong Kong, the company operates the Group's brands, POLA, Jurlique, and THREE, in duty-free channels in Mainland China and other Asian countries.The role involves processing orders,...