Customer Service Assistant

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Shilla Travel Retail Hong Kong Ltd Full time

Shilla Travel Retail Hong Kong Ltd is committed to providing exceptional customer experiences. As a Customer Service Assistant, you will play a crucial role in ensuring that our customers receive the highest level of service.

Key responsibilities include handling inquiries from internal and external customers, engaging with guests, and handling incoming calls professionally. You will also be responsible for managing and assisting in the preparation of sales documents and reports.

We are looking for an individual with good command in written and spoken English, proficient in MS Excel, Word, and PowerPoint. Additionally, the ideal candidate will be able to utilize advanced Excel functions, support departmental administrative works, and perform data entry tasks.

Benefits include a competitive salary, opportunities for professional growth, and a positive work environment. If you are a proactive and strong team player who can work under pressure and with a strong sense of responsibility, we encourage you to apply for this exciting opportunity.



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