Assistant Customer Service Manager, Consumer Banking Group

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

Job Description - Assistant Customer Service Manager, Consumer Banking Group (Relief Team) (2000002C)

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

  1. Assist Customer Service Manager to oversee the customer service and counter operations of the branch
  2. Manage the overall staff and branch administration, ensuring staff adherence to the internal and external regulatory requirements

Requirements

  1. Post secondary or above
  2. Minimum 3 years' relevant experience in branch operations, of which 1-2 years at managerial level
  3. Sound knowledge of branch operations and banking related ordinances
  4. Strong communication and leadership skills with high problem-solving capability
  5. Customer-oriented with good interpersonal skills
  6. Fluent in Mandarin & English are required
  7. HKIB Certified Banker preferred

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

#J-18808-Ljbffr

  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Assistant Customer Service Manager, Consumer Banking Group (20000027)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Customer Service Officer, Consumer Banking Group (Relief Team) (2000002B)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Customer Service Officer, Consumer Banking Group (20000025)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits,...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job DescriptionBusiness FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans,...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job DescriptionBusiness FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans,...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Customer Service Executive, Telemarketing, Consumer Banking Group & Wealth Management (20000023)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Treasures Associate, Consumer Banking Group & Wealth Management (20000028)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Customer Service Manager, Consumer Banking & Wealth Management Group (20000026)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services,...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Customer Service Manager, Consumer Banking & Wealth Management Group (Relief Team) (2000002D)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Financial Planning Manager, Consumer Banking Group & Wealth Management (20000029)Job DescriptionBusiness FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    **Job Overview:**We are looking for a talented and dedicated individual to join our DBS Consumer Banking Group as a Treasurer Service Assistant. This role offers an exciting opportunity to provide exceptional service to our customers and contribute to the growth and success of our organization.**Responsibilities and Accountabilities:**Provide exceptional...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    At DBS Bank, we are committed to helping our customers achieve their financial goals and aspirations.Our Role:We are seeking a highly skilled and experienced Customer Service Officer to join our Consumer Banking Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Your Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - AVP, Specialist, Customer Experience, Consumer Banking Group (WD71082) Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    At DBS Bank, we're on a mission to help our customers achieve their dreams and aspirations. As a leading bank in Asia, our Consumer Banking Group is dedicated to delivering exceptional customer service and counter operations across the region.As the Assistant Customer Service Manager, Consumer Banking Group, you'll play a key role in overseeing branch...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    We are seeking an experienced Operations Manager to lead our Consumer Banking Group. As a key member of our team, you will oversee the day-to-day service operation and back-office support of the branch, ensuring seamless execution and high-quality service delivery.About This RoleIn this role, you will be responsible for managing counter and cash operations,...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    As the leading bank in Asia, DBS Bank is uniquely positioned to help customers realise their dreams and ambitions. Our Consumer Banking Group offers a full spectrum of products and services to support customers at every life stage.We are seeking an experienced Consumer Banking Leader to oversee customer service and counter operations in our branch. The ideal...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    DBS Bank's Consumer Banking Group provides a comprehensive suite of financial services designed to support our customers' life milestones and aspirations.We strive to deliver exceptional customer experiences by offering tailored solutions and expert advice.The RoleAddress customer concerns and deliver solutions that exceed their expectations.Assist with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing GroupThe Dah Sing Financial Group is a leading financial services group in Hong Kong, offering banking, insurance, and other related services through its extensive network of over 70 branches across Hong Kong, Macau, and Mainland China. Our organization prides itself on having a caring culture that fosters teamwork, progressiveness, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Overview:">As a Treasures Onboarding Professional, you will play a critical role in acquiring and retaining customers for the DBS Consumer Banking Group.">Responsibilities:Build Relationships:Establish and maintain strong relationships with customers to understand their needs and preferences.Develop tailored solutions to meet their financial...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Direct Sales, Credit Cards, Consumer Banking Group & Wealth Management (One Year Contract) (20000024)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of...