Customer Service Executive, Telemarketing, Consumer Banking Group

2 weeks ago


Hong Kong Island, Hong Kong SAR China DBS Bank Full time

Job Description - Customer Service Executive, Telemarketing, Consumer Banking Group & Wealth Management (20000023)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.ResponsibilitiesHandle phone-in applications and enquiries of Unsecured loans, Credit Card loans & Banking related products and servicesConduct outgoing calls to provide Unsecured loans, Credit Card loans & Banking related products and servicesPerform end-to-end application follow up process including following up missing documents, conducting loan confirmations, and handling other sales related tasksStrictly follow the required operational procedures and workflowComply with both external regulatory codes and internal compliance policyRequirementsSecondary Education (HKCEE/DSE) holder or equivalentMinimum 1 year of experience in customer services or salesGood telephone manner and communication skillsPresentable, pleasant, and politeMeet and exceed sales targetsGood command of written and spoken English and ChineseFluent in Mandarin & English are requiredHKIB Certified Banker preferredApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.We regret only shortlisted candidates will be notified. #J-18808-Ljbffr



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