Customer Service Officer, Consumer Banking Division
4 days ago
At DBS Bank, we are committed to helping our customers achieve their financial goals and aspirations.
Our Role:
We are seeking a highly skilled and experienced Customer Service Officer to join our Consumer Banking Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Your Key Responsibilities:
- Assist in overseeing the customer service and counter operations of the branch
- Manage staff and ensure adherence to internal and external regulatory requirements
Requirements:
- Post-secondary education or above
- Minimum 3 years' experience in branch operations, with 1-2 years at a managerial level
- Strong knowledge of banking operations and related ordinances
- Excellent communication and leadership skills, with high problem-solving capability
- Customer-oriented with good interpersonal skills
- HKIB Certified Banker preferred
About Us:
DBS Bank is a leading bank in Asia, dedicated to helping our customers succeed. We offer a dynamic and supportive work environment that encourages growth and development.
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