Customer Service Officer, Consumer Banking Division

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

At DBS Bank, we are committed to helping our customers achieve their financial goals and aspirations.

Our Role:

We are seeking a highly skilled and experienced Customer Service Officer to join our Consumer Banking Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Your Key Responsibilities:

  • Assist in overseeing the customer service and counter operations of the branch
  • Manage staff and ensure adherence to internal and external regulatory requirements

Requirements:

  • Post-secondary education or above
  • Minimum 3 years' experience in branch operations, with 1-2 years at a managerial level
  • Strong knowledge of banking operations and related ordinances
  • Excellent communication and leadership skills, with high problem-solving capability
  • Customer-oriented with good interpersonal skills
  • HKIB Certified Banker preferred

About Us:

DBS Bank is a leading bank in Asia, dedicated to helping our customers succeed. We offer a dynamic and supportive work environment that encourages growth and development.



  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Customer Service Officer, Consumer Banking Group (Relief Team) (2000002B)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Customer Service Officer, Consumer Banking Group (20000025)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits,...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Customer Service Manager, Consumer Banking & Wealth Management Group (20000026)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services,...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Customer Service Manager, Consumer Banking & Wealth Management Group (Relief Team) (2000002D)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job DescriptionBusiness FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans,...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    **About the Role**In this exciting opportunity, you will play a critical role in shaping the customer experience across our consumer banking business. As a Senior Banking Operations Manager, you will lead a team of professionals to deliver exceptional service, drive process improvements, and foster a culture of excellence within our branches.Main...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Assistant Customer Service Manager, Consumer Banking Group (Relief Team) (2000002C)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services,...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Assistant Customer Service Manager, Consumer Banking Group (20000027)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Customer Service Executive, Telemarketing, Consumer Banking Group & Wealth Management (20000023)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    About Our TeamWe are a dynamic team of professionals who are passionate about delivering excellent customer service. We are seeking an experienced Customer Experience Manager - Consumer Banking to join our team.Job SummaryThe successful candidate will be responsible for managing the counter & cash operations, and overall branch security control through...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job DescriptionBusiness FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans,...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    As the leading bank in Asia, DBS Bank is uniquely positioned to help customers realise their dreams and ambitions. Our Consumer Banking Group offers a full spectrum of products and services to support customers at every life stage.We are seeking an experienced Consumer Banking Leader to oversee customer service and counter operations in our branch. The ideal...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Why Join Us:DBS Bank offers a dynamic work environment that fosters growth and development. As a member of our team, you will have the opportunity to develop your skills and expertise while contributing to delivering exceptional customer experiences.About the Role:We are seeking a highly motivated and experienced professional to join our team as a Customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full time

    Job OverviewThe Bank of China is seeking a highly skilled and experienced Operation Officer to join its Integrated Banking Services Division. This is an exciting opportunity for candidates who are passionate about delivering exceptional customer service and driving business growth.


  • Hong Kong, Central and Western District, Hong Kong SAR China China Mobile International Limited Full time

    Manager, Customer Service Division (Team Head) 2 days ago Be among the first 25 applicants Direct message the job poster from China Mobile International Limited Job Functions & Responsibilities: The role is focused on building a team to enhance customer satisfaction and improve service quality within the organization. Key responsibilities include: Improve...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    **Job Overview:**We are looking for a talented and dedicated individual to join our DBS Consumer Banking Group as a Treasurer Service Assistant. This role offers an exciting opportunity to provide exceptional service to our customers and contribute to the growth and success of our organization.**Responsibilities and Accountabilities:**Provide exceptional...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Are you a motivated and results-driven individual looking for a challenging role in a dynamic organization? Look no further!DBS Bank is seeking a talented Customer Service Officer to join our team in the Consumer Banking Group.The ideal candidate will have a strong passion for delivering exceptional customer service and a proven track record of success in a...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Title: Officer, Treasures Onboarding Specialist, Consumer Banking Group (WD72300) Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Description - Senior Officer to Associate, Treasures Relationship Associate, Consumer Banking Group (2400007P)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products...