Assistant Customer Service Manager Role

At International Executive Service Corps, we are seeking a highly skilled and experienced Senior Customer Services Manager to lead our customer service team. Reporting to the Head of Direct Channels, this role will be responsible for designing and delivering training programs, managing campaign development, and overseeing the daily operations of the contact...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

Company Overview:JPC Corporation is a European multinational company that specializes in manufacturing and marketing forklift, truck, and warehouse equipment. Our Hong Kong office serves as a sales and after-sales service hub. We are committed to establishing strong relationships with our customers and fleet partners.The Job:We are seeking an experienced...

Company Overview: The International Executive Service Corps is a leading organization in the field of unsecured loan businesses, dedicated to delivering exceptional customer service and ensuring accurate loan confirmations and disbursements.

We are looking for a talented Customer Service and Support Professional to join our team at International Executive Service Corps. In this role, you will provide operation support to our Telemarketing Team and Direct Sales Team in Personal Loan, Card Loan and Credit Card business.Job Description:Key Responsibilities:Handle customer inquiries and resolve...

We are looking for a seasoned professional to take on the role of Senior Manager for Customer Experience at International Executive Service Corps. This key position will be responsible for leading our customer service team and driving business results through effective customer engagement and support.Main Responsibilities:Develop and implement strategies to...

At DBS Bank, we're on a mission to help our customers achieve their dreams and aspirations. As a leading bank in Asia, our Consumer Banking Group is dedicated to delivering exceptional customer service and counter operations across the region.As the Assistant Customer Service Manager, Consumer Banking Group, you'll play a key role in overseeing branch...

We are seeking a highly skilled Technical Support Engineer to join our team at Farben. In this role, you will be responsible for providing exceptional customer service to our corporate clients.About the RoleThis is a mid-senior level position that requires a strong background in customer service, risk control, and technology finance.The successful candidate...

About Our TeamAt Lululemon, we believe in building a diverse and inclusive team that reflects our values and commitment to excellence. As an Educator, you will be part of a dynamic and supportive team that is passionate about delivering exceptional customer service and promoting our brand values.">Job OverviewThis is an exciting opportunity to join our...

Job Description - Assistant Customer Service Manager, Consumer Banking Group (Relief Team) (2000002C)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services,...

Job OverviewThe Bank of China is seeking a talented Customer Service Manager to join our Personal Banking and Wealth Management Department. This role is responsible for delivering quality customer services through counter transactions, supporting back-end branch operations, and cross-selling retail banking products.Key ResponsibilitiesDeliver quality...

Reporting to the Manager, Operations Support, you will be responsible for monitoring and supervision to service of Customer Due Diligence & Account Opening. Responsibilities: • Process the account opening applications compliant with internal policies and local regulatory requirements• Conduct KYC (Know Your Client) /CDD (Customer Due Diligence) / AML...

Job OverviewWe are seeking a seasoned Senior Manager to lead our customer service team at Bank of China (Hong Kong) Limited. This is an excellent opportunity for a results-driven professional to take charge of resolving customer complaints and driving service excellence.Key ResponsibilitiesInvestigate and resolve customer complaints in a timely and efficient...

Job Description - Assistant Customer Service Manager, Consumer Banking Group (20000027)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including...

Job Overview:Eureka Language Services Limited is a dynamic company that requires a reliable and detail-oriented receptionist and administrative assistant to support our operations.Key Responsibilities:Handle various reception-related tasks, including greeting guests, monitoring the voicemail system, and arranging couriers' servicesPerform administrative and...

About APM MonacoAPM Monaco is a dynamic company that values teamwork and open communication. Our diverse workforce is comprised of energetic and collaborative individuals who strive for excellence in their roles.Job SummaryWe are seeking an experienced Customer Service Manager to join our team in Monaco. As a key member of our customer service department,...

About the RoleWe are seeking an experienced Service Quality Manager to join our team at Harvest Personnel Agency. In this role, you will be responsible for leading and developing the Cashier team to achieve exceptional service quality and operational efficiency. This includes developing and maintaining comprehensive standard operating procedures, ensuring...

ResponsibilitiesEstablish strong customer relationships through on-site visits and regular communicationSet up SLAs and dashboards for identified customers to ensure seamless service deliveryReview and assess customer service contracts and rental contracts to minimize contract terminationsMaintain accurate records in Salesforce CRM to inform data-driven...

About the JobWe are looking for a skilled Customer Service representative to join our team in Hong Kong. As a Customer Services Officer, you will be working closely with customers and bank representatives to provide excellent service and resolve any issues that may arise.Key Responsibilities:Handle customer enquiries and feedback in a professional and...

Job DescriptionThis role is part of our Tech Assist team, providing front line support for all Workplace Technologies and support requests.You will deliver a customer-focused service in a professional and timely manner.