Customer Service Manager

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

Company Overview: The International Executive Service Corps is a leading organization in the field of unsecured loan businesses, dedicated to delivering exceptional customer service and ensuring accurate loan confirmations and disbursements.

At International Executive Service Corps, we are seeking a highly skilled and experienced Senior Customer Services Manager to lead our customer service team. Reporting to the Head of Direct Channels, this role will be responsible for designing and delivering training programs, managing campaign development, and overseeing the daily operations of the contact...

We are looking for a talented Customer Service and Support Professional to join our team at International Executive Service Corps. In this role, you will provide operation support to our Telemarketing Team and Direct Sales Team in Personal Loan, Card Loan and Credit Card business.Job Description:Key Responsibilities:Handle customer inquiries and resolve...

We are looking for a seasoned professional to take on the role of Senior Manager for Customer Experience at International Executive Service Corps. This key position will be responsible for leading our customer service team and driving business results through effective customer engagement and support.Main Responsibilities:Develop and implement strategies to...

Job OverviewThe Bank of China is seeking a talented Customer Service Manager to join our Personal Banking and Wealth Management Department. This role is responsible for delivering quality customer services through counter transactions, supporting back-end branch operations, and cross-selling retail banking products.Key ResponsibilitiesDeliver quality...

About APM MonacoAPM Monaco is a dynamic company that values teamwork and open communication. Our diverse workforce is comprised of energetic and collaborative individuals who strive for excellence in their roles.Job SummaryWe are seeking an experienced Customer Service Manager to join our team in Monaco. As a key member of our customer service department,...

Company Overview:We are a European multinational company that owns, manufactures, and markets forklifts, trucks, and warehouse equipment. Our Hong Kong office handles sales and after-sales service.The Job:We are seeking an Assistant Customer Service Manager to report directly to the Customer Service Manager. Key responsibilities include establishing strong...

International Executive Service Corps is seeking an experienced Director of Customer Operations to lead our customer service team. As a strategic leader, you will be responsible for developing and implementing operational strategies to drive business success and exceed customer expectations.Main Responsibilities:Design and implement comprehensive operational...

Manager, Customer Service Division (Team Head) 2 days ago Be among the first 25 applicants Direct message the job poster from China Mobile International Limited Job Functions & Responsibilities: The role is focused on building a team to enhance customer satisfaction and improve service quality within the organization. Key responsibilities include: Improve...

Company Overview:JPC Corporation is a European multinational company that specializes in manufacturing and marketing forklift, truck, and warehouse equipment. Our Hong Kong office serves as a sales and after-sales service hub. We are committed to establishing strong relationships with our customers and fleet partners.The Job:We are seeking an experienced...

Job DescriptionThe successful candidate will be responsible for overseeing the operations of customer service delivered in various platforms, including inbound and outbound calls, walk-in customers, and live chat.Key Responsibilities:Manage the delivery of customer service across multiple channels to ensure a seamless experience for clients.Plan and allocate...

Get AI-powered advice on this job and more exclusive features. POLA ORBIS Travel Retail Limited was established in 2021 to manage the group's travel retail business. Based in Hong Kong, the company operates the Group's brands, POLA, Jurlique, and THREE, in duty-free channels in Mainland China and other Asian countries. The role involves processing orders,...

At DBS Bank, we're on a mission to help our customers achieve their dreams and aspirations. As a leading bank in Asia, our Consumer Banking Group is dedicated to delivering exceptional customer service and counter operations across the region.As the Assistant Customer Service Manager, Consumer Banking Group, you'll play a key role in overseeing branch...

Customer Service OfficerJob No.: 493735Employment Type: Full timeDepartments: Personal Banking and Wealth Management DepartmentJob Functions: Customer Services, Relationship ManagementResponsibilities:Champion the one-stop personal banking services at branchesDeliver quality customer services through counter transactionsIdentify existing and prospective...

At JPC Corporation, we are seeking an experienced Customer Service Manager to join our team. As a key member of our organization, this role will be responsible for establishing strong customer relationships with identified customers and fleet customers.Job DescriptionThe successful candidate will report directly to the Customer Service Manager and will be...

180C Limited aims to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions. Our ability to identify, manage and deliver solutions tailored to each client's needs allows the company to attract and retain new clients. We operate with a strong passion for creating...

180C Limited aims to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions. Our ability to identify, manage and deliver solutions tailored to each client's needs allows the company to attract and retain new clients. We operate with a strong passion for creating...

Customer Service RepresentativeThe BOC Group Life Assurance Company Limited is looking for a Customer Service Representative to join our team. This role involves handling enquiries and feedback from customers and bank representatives, delivering quality customer service.We are seeking a candidate with excellent customer-service mindset, effective...

Officer, Customer Services (Phone Banking - General Banking) Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking, eBanking, Mobile Banking, ATM, email & social media presence. Deliver consistent quality...