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Customer Service Specialist
3 weeks ago
180C Limited aims to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions. Our ability to identify, manage and deliver solutions tailored to each client's needs allows the company to attract and retain new clients. We operate with a strong passion for creating meaningful and lasting impacts through technology.
Role Description
This is a full-time on-site role for a Customer Service Specialist, located in Hong Kong SAR. The Customer Service Specialist will handle day-to-day customer support tasks, ensuring customer satisfaction and delivering an excellent customer experience. Key responsibilities include managing customer inquiries over the phone, email, and other communication channels, resolving issues promptly, and maintaining a high standard of phone etiquette and customer service.
Qualifications
- Customer Support and Customer Service skills
- Experience in maintaining Customer Satisfaction and delivering excellent Customer Experience
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Experience in a similar role is beneficial
- Bachelor's degree in Business, Communications, or related field is a plus
Entry level
Employment typeFull-time
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