Customer Service

Job DescriptionWe are seeking a highly skilled and motivated Customer Service Officer to join our team at International Executive Service Corps. As a key member of our Retail Banking Department, you will be responsible for delivering exceptional customer service and support through multiple channels.Main Responsibilities:Provide timely and effective...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct ChannelsResponsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

At International Executive Service Corps, we are seeking a highly skilled and experienced Senior Customer Services Manager to lead our customer service team. Reporting to the Head of Direct Channels, this role will be responsible for designing and delivering training programs, managing campaign development, and overseeing the daily operations of the contact...

**Key Requirements**We are looking for a highly motivated and experienced individual to join our team as a Senior Officer. To be successful in this role, you should possess the following skills and qualifications:Post-secondary education, preferably with a University DegreeAt least 3 years' relevant working experience in the banking industryExcellent PC...

Company Overview: The International Executive Service Corps is a leading organization in the field of unsecured loan businesses, dedicated to delivering exceptional customer service and ensuring accurate loan confirmations and disbursements.

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

We are looking for a talented Customer Service and Support Professional to join our team at International Executive Service Corps. In this role, you will provide operation support to our Telemarketing Team and Direct Sales Team in Personal Loan, Card Loan and Credit Card business.Job Description:Key Responsibilities:Handle customer inquiries and resolve...

**Benefits and Opportunities**We offer a competitive compensation package and opportunities for growth and development within our organization. As a Senior Officer, you will have the chance to work closely with marketing teams to drive business results and contribute to the success of our Corporate Banking division.We value diversity and inclusion and are...

We are seeking an experienced Customer Service Manager to lead our customer service team in Global, with a focus on the global payment industry. The ideal candidate will have a strong background in customer service management and will be responsible for ensuring high-quality service delivery, team training, and the development of a comprehensive customer...

Get AI-powered advice on this job and more exclusive features.POLA ORBIS Travel Retail Limited was established in 2021 to manage the group's travel retail business. Based in Hong Kong, the company operates the Group's brands, POLA, Jurlique, and THREE, in duty-free channels in Mainland China and other Asian countries.The role involves processing orders,...

Our client is a leading global brand in the consumer electronics industry, with strong business presence across mobile phones, home appliances, and smart devices. To support their strategic upgrade of post-sales service in Greater China, they are now looking for a high-caliber Customer Services Director to be based in Hong Kong.Position SummaryThis role is...

About This RoleThis is an exciting opportunity for a driven individual to join our team as a Counter Services Professional.You will be responsible for handling counter transactions and providing exceptional customer service. In addition, you will have the chance to promote our Retail Banking products to customers and participate in external promotional...

Client Description Regional IT & Telecom solutions provider Job Description • Responsible for customer service strategies research and planning as well as service quality analysis• Follow up and perform strategy analysis in order to identify service improvement initiatives and uplift overall service qualities• Responsible for organizing the customer...

Job Overview:As a Financial Services Consultant, you will play a critical role in delivering consistent quality services to customers and achieving sales targets.Key Responsibilities:Promote loan products to new and existing customers via outbound telemarketing.Collaborate with managers to enhance marketing campaigns and provide feedback.Meet sales targets...

At BCT Group - BCT Financial Ltd & Bank Consortium Trust Co Ltd, we are seeking a seasoned Customer Service Manager to lead our complaint handling team. As a key member of our Human Resources department, you will be responsible for investigating and resolving customer complaints in a timely and professional manner.Key Responsibilities:Investigate and handle...

Customer Service Officer (Spanish/Italian/German/Dutch/Polish/French)Client DescriptionOur Client is an online retail/trading company specialized in electronic and camera products. With their expansion in their global customer service team, they are looking for a foreign speaking (German, Italian, Dutch, Polish, Spanish, French) Customer Service Officer to...

Job SummaryWe are seeking a skilled Banking Services Assistant to join our team.As a key member of our staff, you will be responsible for handling counter transactions, providing customer service, and promoting Retail Banking products. This is an excellent opportunity to develop your skills and knowledge in a dynamic and supportive environment.If you have...

Responsibilities:Introduce digital banking services to customers in bank hall.Enhance digital customer services experience and collect customer feedback/suggestions for improvement.Handle customers' inquiries and escalate when appropriate according to supervisor's guidance.Support branch administrative and operational duties as required.Minimum...

A leading organization is seeking a customer service specialist to join their expanding business in Hong Kong.Acting as the first point of contact, you will deliver excellent customer service and member experience in an efficient and effective manner.Requirements:Min 1-2 years of experience in customer service industry where call centre experience is an...