Senior Customer Services Manager

We are seeking a Global Customer Service Manager who is responsible for building and optimising a global customer support system to improve user experience, streamline customer service processes and establish an efficient service quality management system. This position requires candidates with experience in global customer service operations and the ability...

We are seeking an experienced Customer Service Manager to lead our customer service team in Global, with a focus on the global payment industry. The ideal candidate will have a strong background in customer service management and will be responsible for ensuring high-quality service delivery, team training, and the development of a comprehensive customer...

Client Description Regional IT & Telecom solutions provider Job Description • Responsible for customer service strategies research and planning as well as service quality analysis• Follow up and perform strategy analysis in order to identify service improvement initiatives and uplift overall service qualities• Responsible for organizing the customer...

Company Overview:We are a European multinational company that owns, manufactures, and markets forklifts, trucks, and warehouse equipment. Our Hong Kong office handles sales and after-sales service.The Job:We are seeking an Assistant Customer Service Manager to report directly to the Customer Service Manager. Key responsibilities include establishing strong...

Customer Services / Corporate Services Officer (ESOP)Handle and follow up clients' enquiries, liaise with external parties and internal staff based on the feedbacks gather from clients.Handle ESOP project processing and provide suggestions for clients in a professional manner.Providing reports and managing documents.Knowledge on KYC and AML...

Job DescriptionThe Customer Services Manager is responsible for leading a team of customer service representatives to deliver exceptional service to our clients.Main ResponsibilitiesLead and motivate the customer service team to ensure high levels of customer satisfaction.Develop and implement effective customer service strategies to meet client needs.Manage...

Job DescriptionWe are seeking a skilled and experienced Customer Service Manager to join our team at OCBC. The ideal candidate will have a strong background in customer service, with a focus on delivering exceptional experiences for our customers.Key Responsibilities:Handle inbound and outbound calls or chats from banking and credit card customers.Deliver...

Get AI-powered advice on this job and more exclusive features.POLA ORBIS Travel Retail Limited was established in 2021 to manage the group's travel retail business. Based in Hong Kong, the company operates the Group's brands, POLA, Jurlique, and THREE, in duty-free channels in Mainland China and other Asian countries.The role involves processing orders,...

4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Transamerica Life BermudaHuman Resources Business Partner | Talent Acquisition | People DevelopmentJob SummaryAssist manager in carrying out smooth daily operation and achieving of department KPIs and SLADrive continuous...

Job Description:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Eureka Language Services Limited. The successful candidate will be responsible for handling reception-related tasks, including greeting and serving guests, monitoring the voicemail system, handling incoming/outgoing mail, and arranging...

HSBC is a global bank with a long history of providing financial services to individuals and businesses. With over 6.7 million international customers, we offer a wide range of products and services including retail banking, wealth management, and insurance.In our Wealth and Personal Banking division, we serve 41 million customers globally, helping them to...

Farben is looking for an experienced Technical Support Engineer to join our team as a Customer Service Manager - Technology. In this role, you will play a critical part in delivering exceptional customer service to large corporate customers.About the RoleThis is a mid-senior level, full-time position that requires at least 5 years of experience in bank or...

Senior Service Operations Manager Job Summary:We are seeking a highly skilled Senior Service Operations Manager to join our team at Classy Wheeler Limited. The successful candidate will be responsible for delivering quality services and improving customer experience for VVIP customers, building service relationships with these customers, and serving as a...

Job DescriptionAt Classy Wheeler Limited, we are seeking a seasoned professional to lead our customer service operations. As a Customer Service Operations Manager, you will be responsible for ensuring exceptional customer experiences across all touchpoints.The ideal candidate will have a proven track record in customer service management, with a minimum of 8...

Leading IT&T services company in Hong KongJob DescriptionCandidate with less experience will be considered as Assistant Manager.ResponsibilitiesAct as a single point of contact for our key customers for all service related issues. Work closely with China Sales Team by providing a service-oriented, customer focus element to ensure customer satisfaction on...

Job DescriptionWe are seeking a highly skilled Senior IT Services Manager to join our team at Classy Wheeler Limited.About the RoleDeliver quality services and improve the customer experience for high-value customers.Build and maintain strong relationships with key customers.Act as a single point of contact for escalated operations matters.Oversee day-to-day...

Customer Service Manager PositionWe are seeking an experienced Customer Service Manager to lead our Contact Centre team at Mox Bank. As a key leader, you will be responsible for driving customer satisfaction, reducing complaints, and improving overall service quality.The ideal candidate will have a proven track record of delivering exceptional customer...

Are you looking for a challenging role that utilizes your exceptional customer service skills?About the Senior Customer Service Team Lead Position:This is an opportunity to lead a team of customer service professionals and make a real impact on our company's customer experience.The successful candidate will have a proven track record in customer relationship...

About Us: At POWER IT SERVICES, we understand the importance of staying ahead of the curve in the rapidly evolving world of technology.We are committed to delivering innovative IT solutions that drive business success.Job Title: Senior IT Consultant - Cloud ServicesJob Description:We are seeking a highly skilled Senior IT Consultant - Cloud Services to join...

(Assistant / Deputy) Customer Services Manager (AML & Client On Boarding, Corporate Banking) Job No.: 499431Employment Type: Full timeDepartments: Corporate Credit Management CentreJob Functions: Strategic Planning, Corporate Services Responsibilities: Implement and conduct KYC due diligence process for onboarding customers as well as provide periodical...