Customer Service Manager

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...

Job Summary: We are seeking a highly motivated and organized Senior Officer to provide administrative support to our marketing teams related to customer service. About the Role: The successful candidate will be responsible for handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as handling customer...

Job Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...

International Executive Service Corps is recruiting a Customer Service Coordinator - Loan Business to provide end-to-end support to our Telemarketing and Direct Sales Teams.Job Description:The successful candidate will be responsible for delivering customer-centric services, managing customer interactions, and driving business growth through effective...

About the Role:We are seeking a motivated and results-driven Banking Customer Support Specialist to join our Retail Banking division. As a key member of our team, you will be responsible for delivering exceptional customer service and support through multiple channels.Key Responsibilities:Deliver consistent quality services, handle customer...

We are seeking an experienced Customer Service Manager to lead our customer service team in Global, with a focus on the global payment industry. The ideal candidate will have a strong background in customer service management and will be responsible for ensuring high-quality service delivery, team training, and the development of a comprehensive customer...

Job DescriptionWe are seeking a skilled and experienced Customer Service Manager to join our team at OCBC. The ideal candidate will have a strong background in customer service, with a focus on delivering exceptional experiences for our customers.Key Responsibilities:Handle inbound and outbound calls or chats from banking and credit card customers.Deliver...

At Mass Transit Railway, we are seeking a highly skilled and experienced professional to join our team as a Customer Engagement Officer.About the RoleWe are looking for an individual who can manage the operations and logistics of our Customer Caring and Engagement team in High Speed Rail (HSR) to provide quality customer services to visitors, passengers, and...

**Job Summary:**We are seeking a highly skilled Customer Service Process Manager to join our team at China Mobile International Limited. The ideal candidate will have a strong background in service management, with experience in developing and implementing customer service policies and processes.Main Responsibilities:Develop and Implement Service Policies:...

At Crossings Executive Search, we are seeking an experienced Customer Service Operations Manager to join our team. As a key member of our customer service division, you will be responsible for overseeing the daily operations of our hotlines, walk-in customers, and live chat services.The ideal candidate will have a minimum of 8 years of experience in customer...

The incumbent will be responsible for managing the operations of hotlines, walk-in customers, and live chat provided by in-house Customer Service team and external service providers. The successful candidate should be customer-focused and result-driven. Key Responsibilities: Manage the operations of customer service delivered in various platforms including...

VIP Client Service Delivery The role of VIP Banking Associate is critical in providing tailored services to high net worth clients. You will be responsible for delivering exceptional customer experiences and driving revenue growth through proactive business development and relationship building.Main Responsibilities:Promote and sell wealth management...

(Assistant / Deputy) Customer Services Manager (AML & Client On Boarding, Corporate Banking) Job No.: 499431Employment Type: Full timeDepartments: Corporate Credit Management CentreJob Functions: Strategic Planning, Corporate Services Responsibilities: Implement and conduct KYC due diligence process for onboarding customers as well as provide periodical...

Role Purpose:To deliver an exceptional customer experience and provide efficient integrated customer service across various channels. Key performance indicators include meeting customer satisfaction targets and converting enquiries into sales support to achieve business goals.Key Responsibilities:Handle first-level customer enquiries in a friendly and...

We are seeking an experienced leader to oversee our global customer service team, focusing on the payment industry. Key responsibilities include leading a team of customer service representatives, training and development, database management, performance monitoring, process improvement, cross-functional collaboration, and strategic planning.Job...

Company Overview">As a Bank Of China (Hong Kong) Limited team member, you will be part of a dynamic organization that is committed to delivering exceptional customer service and achieving business excellence.">Job Description">We are seeking an experienced Senior Manager to join our team and lead the development of effective customer complaint handling...

Assistant Manager, Customer Service (Telephone Servicing) 1 day ago Be among the first 25 applicants Handle inbound and outbound calls or Chats from Banking and Credit Card customers on a shift basis. Deliver good customer service and understand customer's needs. Identify process improvement areas to enhance customer experience. Support the department to...

Job Summary:We are looking for a highly motivated and customer-focused Senior Customer Service Professional to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main...

180C Limited aims to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions. Our ability to identify, manage and deliver solutions tailored to each client's needs allows the company to attract and retain new clients. We operate with a strong passion for creating...

As a key member of the Correspondence Team at Prudential Hong Kong Limited, you will play a vital role in handling customer written enquiries and driving continuous improvements in customer experience.The successful candidate will be primarily responsible for handling customer written enquiries and driving continuous improvements of customer experience. Key...