Officer, Customer Services

Customer Services Officer (Ref: CC/GETS/CSO) Posted on 07/10/24 17:32 Full Time Hong Kong SAR Responsibilities: Handle telephone & email enquiries and welcome customers' feedback in a professional manner. Establish a professional image as Software Guidance / Solution Provider / Adviser. Maintain a good customer relationship by providing one-stop customer...

Job Description:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Eureka Language Services Limited. The successful candidate will be responsible for handling reception-related tasks, including greeting and serving guests, monitoring the voicemail system, handling incoming/outgoing mail, and arranging...

Asia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers' business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...

Officer, Customer Services (Phone Banking - General Banking) Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking, eBanking, Mobile Banking, ATM, email & social media presence. Deliver consistent quality...

Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and...

Customer Services Officer (Airline Services)About the CompanyAsia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international leading...

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them...

Job OverviewThe Bank of China is seeking a motivated and customer-focused Customer Service Officer to join our Personal Banking and Wealth Management Department. As a key member of our team, you will be responsible for delivering exceptional customer service through counter transactions, supporting back-end branch operations, and cross-selling retail banking...

Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal...

Responsibilities: Champion the one-stop personal banking services at branches Deliver quality customer services through counter transactions Identify existing and prospective customers' needs of financial services, including both products and services Grasp opportunities to cross-sell appropriately Ensure compliance requirements are strictly...

We are seeking a highly organized self-starter to join our team as a Senior Officer in the Customer Service Centre. The ideal candidate will have strong analytical and problem-solving skills, as well as excellent written and spoken communication skills in English and Chinese, including Putonghua.Job Overview:Process customer enquiries and provide accurate...

Responsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer. Acquire SME business by inbound tag-on or outbound tele-marketing. Deliver consistent quality services to maintain the image of professionalism. Main...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Job Responsibilities Handle incoming calls from customer hotline Identify customer needs and provide quality services Provide administrative support in Call Centre Maintain day to day operation and functions of the EV Charging Network Handle customers' enquiries and complaints Handle telephone enquiries and complaints Good communication and interpersonal...

Wonder is a leading payments gateway and FinTech platform for merchants in Hong Kong and Asia Pacific, enabling any merchant to get paid effortlessly.Currently, Wonder is Hong Kong's first fully digital all-in-one payments gateway platform where any merchant can self-KYC online in minutes, open an account, collect payments and manage transactions all from a...

Job Responsibilitiesthe successful candidate will be responsible for:handling a variety of reception-related tasks including greeting and serving guests, monitoring the voicemail system, handling incoming/outgoing mail, arranging couriers' services, etc.performing administrative and clerical duties such as data input, documentation scanning, filing, faxing,...

Responsibilities Deliver quality customer services through counter transactions Cross-sell retail banking products Support back-end branch operations Requirements Secondary School graduate or above Relevant teller experience an advantage Strong sales and service orientation with outgoing personality and good communication skills Proficiency in...

Major Responsibilities: Providing efficient and quality customer services, including handling enquiries and complaints via counter services, phone calls, emails, and correspondences. Assisting in the development, implementation, and promotion of the facilities and services of the Board. Providing support to clients and members of the public on the usage of...

Job DescriptionAt Computer And Technologies Holdings Limited, we are seeking a highly skilled and dedicated Customer Services Officer to join our team.This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and are looking for a challenging role in a dynamic organization.The successful candidate will...