Customer Services Officer
7 days ago
Posted on 07/10/24 17:32
Full Time Hong Kong SAR
Responsibilities:
- Handle telephone & email enquiries and welcome customers' feedback in a professional manner.
- Establish a professional image as Software Guidance / Solution Provider / Adviser.
- Maintain a good customer relationship by providing one-stop customer service.
- Provide excellent quality service to our valued customers with great expectation & satisfaction.
- Help with ad-hoc assignments and deliver to internal users.
- Willing to assist customer operation training and will be given an opportunity to train as a trainer.
Requirements:
- Form 5 or above, preferable with Certificate / Diploma in Service Management or Computer Studies.
- Knowledge in general Microsoft Office applications usage.
- Good command of both written and spoken English and Chinese (Cantonese and Mandarin).
- Pleasant personality, patient, and able to work under pressure.
- Experience in shipping or import/export trade is an advantage.
- Experience in evening and overnight shift is preferable; attractive allowance is provided.
- Immediately available preferred.
- Fresh graduates will be considered.
As a caring company, staff development is one of our top priorities. We offer attractive remuneration packages with a wide range of fringe benefits including medical & dental insurance, education allowance, performance bonus, and excellent career prospects to the right candidate. We also offer on-the-job training and specialized training programs to uplift the potential of our staff. Interested applicants please click 'Apply for this Job' to send your resume with expected salary to us. All personal data collected will be kept in strict confidence and will only be used for recruitment purposes.
#J-18808-Ljbffr-
Customer Service Officer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Eureka Language Services Limited Full timeWe are seeking a highly skilled and organized Customer Service Officer to join our team at Eureka Language Services Limited.Key ResponsibilitiesProvide exceptional customer service by greeting and serving guests, monitoring the voicemail system, handling incoming/outgoing mail, arranging couriers' services, and performing other reception-related...
-
Customer Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Eureka Language Services Limited Full timeJob DescriptionAt Eureka Language Services Limited, we are seeking a highly organized and detail-oriented Receptionist and Administrative Officer to join our team. The successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.Main Responsibilities:Greet...
-
Customer Service Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Well Link Life Insurance Full timeCustomer Service Officer (Life Insurance) Be among the first 25 applicants. Direct message the job poster from Well Link Financial Group. Job Responsibilities Manage inbound and outbound hotline services to support customer inquiries and service requests. Resolve customer complaints related to underwriting, policy services, and claims efficiently. Conduct...
-
Customer service officer
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Asia Pacific Soft Ltd. Full timeAsia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers' business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...
-
Customer Services Officer
6 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full timeCustomer Services Officer (Airline Services) About the Company Asia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international...
-
Customer service officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeSome careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal...
-
Customer Service Officer
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full timeAbout Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...
-
Customer Service Officer
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full timeJob Description:Airline Services Officer will be responsible for performing export flight shipment manifesting matters in accordance with airlines requirements. They will ensure all flight data are created accurately and conduct dangerous goods checking, acceptance, and rejection.Key Responsibilities:Perform export flight shipment manifesting matters in...
-
Customer Service Officer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Part timeResponsibilities Deliver quality customer services through counter transactions Cross-sell retail banking products Support back-end branch operations Requirements Secondary School graduate or above Relevant teller experience an advantage Strong sales and service orientation with outgoing personality and good communication skills Proficiency in...
-
Customer Services Officer
6 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeFor US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Role Introduction Reports to: Service Excellence Lead If you are attracted by the dynamic airport operations and hold a strong passion in providing a great...
-
Customer Service Representative
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Eureka Language Services Limited Full timeJob Overview:The Receptionist and Administrative Officer plays a critical role in maintaining the smooth operation of our office. The ideal candidate will possess excellent communication skills, be highly organized, and have a strong attention to detail.Key Responsibilities:Manage front desk operations, including receiving and directing visitors, and...
-
Customer Services Representative
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeJob DescriptionWe are seeking a Customer Services Officer to join our team at Computer And Technologies Holdings Limited. As a key member of our customer service department, you will be responsible for providing excellent quality service to our valued customers with great expectation & satisfaction.Your primary role will be to handle telephone & email...
-
Customer Services Officer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Board of Management of The Chinese Permanent Cemeteries. Full timeMajor Responsibilities: Providing efficient and quality customer services, including handling enquiries and complaints via counter services, phone calls, emails, and correspondences. Assisting in the development, implementation, and promotion of the facilities and services of the Board. Providing support to clients and members of the public on the usage of...
-
Customer Service Representative
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China POLA ORBIS TRAVEL RETAIL LIMITED Full timePOLA ORBIS Travel Retail Limited, a leading travel retail company based in Hong Kong, is seeking a skilled Customer Service Representative to join their team. As a key member of the customer service department, this individual will be responsible for processing orders, coordinating with customers and brand partners, managing shipment schedules, and...
-
Customer Service Officer
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time崗位職責 Deliver quality customer services through counter transactions 打造分行一站式專業金融理財服務Support back-end branch operations 處理客戶每日櫃台交易(包括現金收付、入票、轉帳、定期、匯款等的工作)、客戶查詢及內部文書工作Cross-sell retail banking products 銷售及轉介工作 ...
-
Customer Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob DescriptionWe are seeking an experienced and skilled Customer Service Representative to join our team at Bank Of China (Hong Kong) Limited. In this role, you will be responsible for handling customer inquiries and requests related to banking products and services.Provide exceptional customer service through inbound and outbound calls, emails, and other...
-
Customer Service
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China POLA ORBIS TRAVEL RETAIL LIMITED Full timeGet AI-powered advice on this job and more exclusive features. POLA ORBIS Travel Retail Limited was established in 2021 to manage the group's travel retail business. Based in Hong Kong, the company operates the Group's brands, POLA, Jurlique, and THREE, in duty-free channels in Mainland China and other Asian countries. The role involves processing orders,...
-
Customer Service Representative
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob Description:We are seeking a Customer Service Officer to join our team at Bank of China (Hong Kong) Limited. In this role, you will be responsible for delivering quality customer services through counter transactions, handling customer inquiries and internal document work.Key Responsibilities:Handle customer transactions and provide excellent...
-
Office Coordinator
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Eureka Language Services Limited Full timeJob SummaryEureka Language Services Limited is seeking a highly motivated and detail-oriented Receptionist and Administrative Officer to join our team. The successful candidate will be responsible for providing top-notch customer service, managing administrative tasks, and ensuring the efficient operation of our office.Main Job Functions:Deliver exceptional...
-
Customer Service Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeAbout UsBank Of China (Hong Kong) Limited is a leading financial institution committed to delivering exceptional banking services to our customers.Job DescriptionWe are seeking a highly skilled Customer Service Manager to join our team. As a key member of our relationship banking team, you will be responsible for handling customer inquiries and requests...