Customer Service Manager

Job DescriptionAs a Customer Service Manager at Mass Transit Railway, you will play a crucial role in managing the operations and logistics of the Customer Caring and Engagement team. This includes providing quality customer services to visitors, passengers, and VIPs.Responsibilities:Manage day-to-day operations of the Customer Caring and Engagement...

The incumbent will be responsible for supervising the daily operation of hotline team to provide quality and timely services to customers, either internal and external from different distribution channel. The incumbent is also expected to assist in various initiatives in alignment with Company's strategic development for excellent customer experience and...

Get AI-powered advice on this job and more exclusive features. POLA ORBIS Travel Retail Limited was established in 2021 to manage the group's travel retail business. Based in Hong Kong, the company operates the Group's brands, POLA, Jurlique, and THREE, in duty-free channels in Mainland China and other Asian countries. The role involves processing orders,...

Company OverviewCathay Pacific Airways Limited is a trusted partner in delivering exceptional customer experiences. Our Global Business Services Department establishes end-to-end processes and services to simplify, innovate, and automate our operations.Job DescriptionWe are seeking an experienced Customer Service Specialist to provide high-quality customer...

POLA ORBIS Travel Retail Limited, a leading travel retail company based in Hong Kong, is seeking a skilled Customer Service Representative to join their team. As a key member of the customer service department, this individual will be responsible for processing orders, coordinating with customers and brand partners, managing shipment schedules, and...

Customer Service Officer (Life Insurance) Be among the first 25 applicants. Direct message the job poster from Well Link Financial Group. Job Responsibilities Manage inbound and outbound hotline services to support customer inquiries and service requests. Resolve customer complaints related to underwriting, policy services, and claims efficiently. Conduct...

About the RoleThis is an exciting opportunity to join Bank of China (Hong Kong) Limited as a Customer Service Specialist. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the bank's success.Job ResponsibilitiesGreet and assist customers in a professional manner, ensuring their needs...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Company OverviewThe Airport Authority Hong Kong is a world-class airport operator, providing safe and efficient air travel services to passengers and airlines alike.We are seeking an experienced and skilled customer service professional to join our team as Operation Officer, Customer Service.Provide high-quality customer services at Government VIP Lounge...

At Fubon Bank (Hong Kong) Limited, we are seeking a highly skilled Customer Service professional to join our team. In this role, you will be responsible for performing outbound calls to follow up with applicants on mobile applications submitted.Handle general hotline inquiries and greet customers in a professional manner.Follow up on customer inquiries from...

We are seeking a highly skilled Counter Service Officer to join our team at Chong Hing Bank Limited.About the Role:This is a customer-facing role that requires excellent communication and interpersonal skills.The successful candidate will promote and advise customers on banking products and services.They will also be responsible for delivering efficient and...

Responsibilities Handle inbound/email enquiries and provide extra-ordinary service to our customers in a professional and timely manner Address members' enquiries effectively and maintain satisfactory quality of customer service Make appropriate recommendations to meet customers' expectation Maintain relationship with our members through courtesy calls to...

FIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even...

The BOC Group Life Assurance Company Limited seeks a Customer Services Manager to oversee the daily operation of its hotline team. This role is responsible for providing quality and timely services to internal and external customers through various distribution channels.Key responsibilities include supervising the hotline team, assisting in company...

Job DescriptionThe Board of Management of The Chinese Permanent Cemeteries is seeking a highly skilled Customer Services Officer to provide exceptional service to our clients and members of the public.Main ResponsibilitiesDeliver high-quality customer services, including handling enquiries and complaints through various channels.Support the development,...

Join to apply for the Customer Service Executive role at Chubb Be among the first 25 applicants. Responsibilities Answer inbound calls for general customer service enquiries, offer phone insurance enrolment services and policy retention activities. Manage email correspondence and address customer enquiries. Maintain a professional image when providing...

We are seeking a highly skilled and organized Customer Service Officer to join our team at Eureka Language Services Limited.Key ResponsibilitiesProvide exceptional customer service by greeting and serving guests, monitoring the voicemail system, handling incoming/outgoing mail, arranging couriers' services, and performing other reception-related...

Job DescriptionWe are seeking an experienced and skilled Customer Service Representative to join our team at Bank Of China (Hong Kong) Limited. In this role, you will be responsible for handling customer inquiries and requests related to banking products and services.Provide exceptional customer service through inbound and outbound calls, emails, and other...

Welcome to Hong Yip Service Company Limited, where we're passionate about delivering exceptional facilities management services to our clients. We're currently seeking a skilled Maintenance Professional to join our team!As a key member of our facilities management team, you'll play a vital role in ensuring the smooth operation of our buildings. Your...

Asia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers' business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...