Customer Service Director

Job OverviewKody is a dynamic fintech company seeking an experienced professional to join its operations team.Main Responsibilities:Provide exceptional customer service, ensuring smooth operations and resolving client issues promptly.Collaborate with cross-functional teams to identify areas for operational improvement and implement solutions.Ensure...

About Us An award-winning Fintech organisation with a dedicated team of 500+ professionals across the globe. With more than 15 offices across the world, we are a people-centric company which prides itself on being product-oriented for customer success. As we continue the journey of scaling up our business, we are passionate about expanding our multicultural...

We are seeking an experienced Financial Services Director to join our team in Hong Kong. As a key member of our sales team, you will be responsible for supporting the closure of sales prospects for our OneSumX Finance, Risk and Regulatory solutions within the APAC region.Key responsibilities include:Billing presales materials and assisting on...

Get AI-powered advice on this job and more exclusive features. POLA ORBIS Travel Retail Limited was established in 2021 to manage the group's travel retail business. Based in Hong Kong, the company operates the Group's brands, POLA, Jurlique, and THREE, in duty-free channels in Mainland China and other Asian countries. The role involves processing orders,...

We are looking for a skilled Operations Manager to join our team at Zero Finance Hong Kong Limited. As a key member of our payment team, you will be responsible for managing relationships with external payment partners, driving operational excellence in sales operations, and leading merchant campaigns.The ideal candidate will have a strong background in...

About the RoleWe are seeking a Customer Service Ambassador to join our Wealth Select Centre & Customer Service Centre in Hong Kong. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing prompt and accurate services to our clients.Key Responsibilities:Serve customers and agents by addressing their...

About UsBank Of China (Hong Kong) Limited is a leading financial institution committed to delivering exceptional banking services to our customers.Job DescriptionWe are seeking a highly skilled Customer Service Manager to join our team. As a key member of our relationship banking team, you will be responsible for handling customer inquiries and requests...

Job DescriptionWe are seeking an experienced and skilled Customer Service Representative to join our team at Bank Of China (Hong Kong) Limited. In this role, you will be responsible for handling customer inquiries and requests related to banking products and services.Provide exceptional customer service through inbound and outbound calls, emails, and other...

Procurement Services DirectorJC Executive Search is seeking a highly motivated and experienced Procurement Services Director to join their dynamic team. As a key member of the organization, you will be responsible for leading strategic initiatives to enhance procurement processes and drive business growth.Main Responsibilities:Developing and implementing...

Company OverviewCathay Pacific Airways Limited is a trusted partner in delivering exceptional customer experiences. Our Global Business Services Department establishes end-to-end processes and services to simplify, innovate, and automate our operations.Job DescriptionWe are seeking an experienced Customer Service Specialist to provide high-quality customer...

POLA ORBIS Travel Retail Limited, a leading travel retail company based in Hong Kong, is seeking a skilled Customer Service Representative to join their team. As a key member of the customer service department, this individual will be responsible for processing orders, coordinating with customers and brand partners, managing shipment schedules, and...

Customer Service Officer (Life Insurance) Be among the first 25 applicants. Direct message the job poster from Well Link Financial Group. Job Responsibilities Manage inbound and outbound hotline services to support customer inquiries and service requests. Resolve customer complaints related to underwriting, policy services, and claims efficiently. Conduct...

Asia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers' business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...

About the RoleThis is an exciting opportunity to join Bank of China (Hong Kong) Limited as a Customer Service Specialist. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the bank's success.Job ResponsibilitiesGreet and assist customers in a professional manner, ensuring their needs...

FIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even...

About the RoleThe Customer Accounts Representative is responsible for providing exceptional service and support to customers, working closely with the Customer Service Team and corporate Customer Accounts Department in Texas, USA. This role involves performing order releases, new account set-ups, credit investigations, and collection contacts.Key...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Responsibilities Handle inbound/email enquiries and provide extra-ordinary service to our customers in a professional and timely manner Address members' enquiries effectively and maintain satisfactory quality of customer service Make appropriate recommendations to meet customers' expectation Maintain relationship with our members through courtesy calls to...

At Fubon Bank (Hong Kong) Limited, we are seeking a highly skilled Customer Service professional to join our team. In this role, you will be responsible for performing outbound calls to follow up with applicants on mobile applications submitted.Handle general hotline inquiries and greet customers in a professional manner.Follow up on customer inquiries from...

Job Description: We are seeking a Food Service Director to join our team at Sino Hotels. In this role, you will be responsible for directing the overall food service operation, including menu planning, inventory management, and staff supervision.About the Team: Our kitchen team is dedicated to delivering exceptional customer service and preparing...