Customer service advisor

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Bupa Full time

Responsibilities Handle inbound/email enquiries and provide extra-ordinary service to our customers in a professional and timely manner Address members' enquiries effectively and maintain satisfactory quality of customer service Make appropriate recommendations to meet customers' expectation Maintain relationship with our members through courtesy calls to maximize the level of satisfaction Provide, collect and manage customer data in full compliance to Bupa internal policies Escalate enquiries when necessary in line with internal guidelines Qualifications and Experience F.5 or above level qualification, satisfying the Insurance Authority insurance intermediaries licensing requirements1 to 2 years' relevant experience in a call center environment, preferably healthcare/insurance related A desire to develop a career in customer service To be committed to provide a high standard of service to our members The right attitude with a passion to serve Excellent communication and listening skills Fluency in written and spoken Cantonese and English Good command of Mandarin would be an advantage Hands on PC skills in MS Office and Chinese Word Processing Bupa offers 5 days' work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc. Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa. Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request. Seniority Level Entry level Employment Type Full-time Job Function Customer Service Industries Hospitals and Health Care, Insurance, and Financial Services#J-18808-Ljbffr



  • Hong Kong, Central and Western District, Hong Kong SAR China Inchcape Greater China Full time

    In this exciting role, you will be working as a Mobility Service Advisor at Inchcape Greater China. Your main responsibility will be to handle customers' enquiries from telephone or other channels on vehicle servicing or related issues.The successful candidate will have excellent communication skills, with the ability to build rapport with customers and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Nomat Solution Full time

    We are looking for a talented Corporate Finance Advisor to support our sales and marketing efforts at Nomat Solution.In this role, you will work closely with clients to understand their financial needs and provide personalized solutions.Business development skills to identify new revenue streamsExceptional customer service and relationship-building...


  • Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

    About the RoleWe are looking for a skilled Technical Support Specialist to join our team at GL Tech. As a Technical Support Specialist, you will be responsible for providing exceptional customer service, troubleshooting and resolving technical issues, and collaborating with internal teams to ensure seamless issue resolution.The ideal candidate will have a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Intellect Full time

    About the RoleAs a Strategic Wealth Advisor at Intellect, you'll collaborate with other finance professionals to offer clients expert financial advice, sound planning, and goal-oriented support. You'll assess clients' financial situations, design customized financial plans tailored to their unique needs and goals, and guide them in making informed, secure...

  • Financial Advisor

    5 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Intellect Full time

    Are you passionate about empowering clients to take control of their financial future? Join us as a Financial Advisor , where you'll help clients make informed, strategic decisions to build a secure financial foundation and achieve their financial goals—all from the comfort of your own workspace.This flexible, freelance role allows you to set your own...


  • Hong Kong, Central and Western District, Hong Kong SAR China Goldman Sachs Group, Inc. Full time

    We're Looking for a Seasoned ProfessionalAt Goldman Sachs, we're seeking an experienced Private Wealth Advisor to join our team. As a key member of our wealth management group, you will play a critical role in delivering exceptional client service and driving business growth.Your Key Responsibilities Will Include:Serving as the primary point of contact for...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA Hong Kong and Macau Full time

    Key ResponsibilitiesAs a Private Wealth Advisor, you will play a key role in delivering exceptional client experiences and driving business growth.Key responsibilities include:Communicating effectively with clients to understand their needs and preferences.Providing expert advice on investment strategies and financial planning.Building and maintaining strong...


  • Hong Kong, Central and Western District, Hong Kong SAR China PerennialHR Full time

    PerennialHR is currently looking for a highly skilled Private Banking Advisor to join their growing team. This role involves working closely with Relationship Managers and Investment Counsellors to develop and execute customized FX solutions for private banking clients.About the Role:Provide expert advice on FX markets and trade execution strategies to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    About Hang Seng Bank LimitedHang Seng Bank is committed to delivering exceptional service excellence. Our people are our most valuable asset, playing a vital role in enhancing our performance for customers and providing best-in-class products and services.Our VisionWe strive to attract high-calibre talent by offering a dynamic working environment, career...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    About UsAt Bank of China (Hong Kong) Limited, we are committed to providing exceptional customer service and creating long-term value for our customers.Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Officer to join our team. As a key member of our branch operations, you will be responsible for delivering quality customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    At Bank of China (Hong Kong) Limited, we are seeking a Customer Service Officer to join our team. As a Customer Service Officer, you will be responsible for delivering quality customer services through counter transactions and providing professional financial services.We offer a range of retail banking products, including cash management, deposit accounts,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Wonder Full time

    At Wonder, we're looking for a talented Customer Service Representative to join our team. As a key member of our customer support department, you'll be responsible for providing exceptional service to our customers via phone, email, and in-person.We're seeking someone with excellent communication and interpersonal skills, who can accurately provide...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    At AIA International Limited, we're committed to empowering our people to find their 'better' and make a positive impact in the lives of others. As a Customer Service Ambassador at our Wealth Select Centre & Customer Service Centre in Hong Kong, you'll be an integral part of our team that supports customers and agents with their enquiries, requests,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    **About Bank Of China (Hong Kong) Limited**We are a leading financial institution in Hong Kong, committed to delivering excellent customer service and innovative financial solutions.Job Title: Customer Service LeaderAbout the Role:This is an exciting opportunity for a talented and experienced professional to join our team as a Customer Service Leader. In...


  • Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part time

    Customer Service Ambassador OpportunityWe're seeking a highly skilled and customer-focused individual to join our team as a Part Time Educator. As a Customer Service Ambassador, you'll be responsible for delivering exceptional customer service, building strong relationships with guests, and promoting our brand's values and mission.About the RoleThe Part Time...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job DescriptionWe are seeking a highly skilled Assistant Manager to join our team at Bank Of China (Hong Kong) Limited. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing quality services to our clients.Key Responsibilities:Handle customer inquiries and requests related to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Chong Hing Bank Limited Full time

    Job Title: Experienced TellerWe are looking for a skilled and motivated Counter Service Officer to join our team at Chong Hing Bank Limited. The successful candidate will be responsible for providing excellent customer service and promoting banking products and services.About the Role:Promote and advise customers on various banking products and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Bank Of China (Hong Kong) Limited. As an Assistant Manager, you will be responsible for handling customer inquiries and providing exceptional service to customers.


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service at our airport locations, ensuring a smooth and enjoyable experience for our passengers.


  • Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full time

    The incumbent will oversee the daily operations of a hotline team, providing exceptional customer service to internal and external customers through various distribution channels.Key Responsibilities:Supervise a team of customer service representatives to ensure timely and quality service deliveryDevelop and implement strategies to enhance customer...