Airport Operations Manager Customer Service

Job ResponsibilitiesAs an Operation Officer, Customer Service, you will be responsible for:Providing quality customer services to VIPs at GVIPL/HKIALAssisting with check-in arrangements, immigration and customs clearanceMonitoring supplier performance and conducting regular inspectionsAssisting with inventory control and management at GVIPL/HKIALPerforming...

At Hong Kong Airport Services Limited, we are seeking an experienced leader to drive the success of our airport ground handling operations. The selected candidate will be responsible for delivering safe and efficient services to meet changing customer needs and business objectives.Key ResponsibilitiesLead and manage a team of professionals through clear...

Job OverviewWe are seeking a highly motivated Airport Operations Manager to join our team at Airport Authority Hong Kong.

Job DescriptionWe are seeking a highly skilled and experienced Airport Operations Manager to join our team at the Airport Authority Hong Kong.Responsibilities:Provide first-line response service and fault attendance for Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security Screening...

Key ResponsibilitiesThe key responsibilities of this role include:Providing high-quality customer service to VIPs at airport loungesAssisting with check-in arrangements, immigration and customs clearanceMonitoring supplier performance and conducting regular inspectionsManaging inventory and ensuring smooth day-to-day operationsWorking collaboratively with...

Job DescriptionThe Airport Authority Hong Kong is seeking a visionary leader to drive continuous improvement and innovation in airport operations and infrastructure.We are looking for professionals with expertise in airport management who can shape the future of Hong Kong aviation.Requirements:Bachelor's degree in Business Administration, Information...

Job OverviewHong Kong Airlines Ltd is seeking a highly skilled Airport Operations Manager to join its team. As a key member of the Ground Services department, you will be responsible for monitoring flight movements and airport weather status, providing onsite support during disruptions, and coordinating with internal and external departments to minimize...

About the RoleThe Hub Operations Lead will be responsible for delivering exceptional customer service, controlling costs effectively, and ensuring performance meets relevant Key Performance Indicators (KPIs).This role will involve engaging airport facilitation and service providers to ensure that Hong Kong International Airport (HKIA) Hub operations are...

Cathay Pacific Airways Limited is a leading international airline that connects passengers to over 190 destinations worldwide. We are seeking an experienced professional to fill the role of Hub Operations Lead, responsible for ensuring the smooth operation of our Hong Kong International Airport (HKIA) hub.Job DescriptionReports to: Assistant Manager – Hub...

Job Description:Company OverviewCathay Pacific Airways Limited is a world-class service brand that prides itself on providing exceptional customer experiences.Job DescriptionWe are seeking a highly skilled and experienced Hub Operations Lead to join our team. The successful candidate will be responsible for striving to provide services that exceed customers'...

Job OverviewCathay Pacific Airways Limited is seeking a talented individual to fill the role of Hub Operations Lead. This position plays a crucial part in ensuring the smooth operation of Hong Kong International Airport (HKIA) ground handling activities.About the RoleAs a key member of our team, you will be responsible for coordinating daily operations with...

Job OverviewThe Airport Authority Hong Kong is an exciting place to work, offering exceptional career prospects and development opportunities for professionals.We are looking for a talented individual with a passion for advancing Hong Kong's aviation industry.Essential Qualifications:Bachelor's degree in Business Administration, Information Technology,...

Job Description - Manager, Airport Safety (240626) Manager, Airport Safety - ( 240626 ) Responsibilities: Administer the Aerodrome Safety Management System (ASMS) with good knowledge in ICAO Annex 19 Regularly review and update the ASMS Manual to ensure that it meets the requirements of the Aerodrome Licensing Requirements Document (ALRD) issued by Civil...

Cathay Pacific Airways LimitedAt Cathay Pacific, we're committed to delivering exceptional service experiences for our premium customers. As a leading airline in the Asia-Pacific region, we take pride in our high standards and dedication to excellence.We're seeking a highly skilled and experienced Lounge Duty Manager to join our team at Hong Kong...

Job Description - Operation Officer, Customer Service (240462) Operation Officer, Customer Service - (240462) Responsibilities Provide quality customer services at Government VIP Lounge (GVIPL) / HKIA VIP Lounge (HKIAL) Assist VIPs in check-in arrangements, immigration and customs clearance Monitor the performance of suppliers / service contractors and...

Job DescriptionCompany Overview: As a key member of the Airport Authority Hong Kong team, you will play a critical role in ensuring the smooth operation of our baggage handling systems.Job Summary: We are seeking an experienced and skilled professional to join our team as a Superintendent, Baggage Handling System Maintenance. The successful candidate will be...

For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Role Introduction Reports to: Service Excellence Lead If you are attracted by the dynamic airport operations and hold a strong passion in providing a great...

Job OverviewWe are looking for a seasoned Electrical Services Manager to oversee the electrical maintenance of our airport facilities. As a critical member of our operations team, you will ensure that all electrical systems are functioning properly and safely.Key Accountabilities* Oversee and coordinate electrical maintenance works to ensure compliance with...

The selected candidate will be responsible for the safe delivery of all airport ground handling and passenger services activities and ensure that our operations are aligned with changing customer needs, industry technological advancements, and the business objectives of Hong Kong Airport Services Limited. Key Responsibilities: Provide leadership to the...

Job Description - Senior Operation Officer, Intermodal Connectivity (240855) Responsibilities : Coordinate with project owners, contractors and vendors on the studies, planning and implementation of new development projects and enhancement works amid live cross boundary passenger transport services (e.g. SPT new services, new T2, Inbound Car Parks, etc.)...