Hong Kong Airport Customer Service Officer

Company OverviewThe Airport Authority Hong Kong is a world-class airport operator, providing safe and efficient air travel services to passengers and airlines alike.We are seeking an experienced and skilled customer service professional to join our team as Operation Officer, Customer Service.Provide high-quality customer services at Government VIP Lounge...

Job ResponsibilitiesAs an Operation Officer, Customer Service, you will be responsible for:Providing quality customer services to VIPs at GVIPL/HKIALAssisting with check-in arrangements, immigration and customs clearanceMonitoring supplier performance and conducting regular inspectionsAssisting with inventory control and management at GVIPL/HKIALPerforming...

Job DescriptionWe are seeking a highly skilled and experienced Airport Operations Manager to join our team at the Airport Authority Hong Kong.Responsibilities:Provide first-line response service and fault attendance for Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security Screening...

At Hong Kong Airport Services Limited, we are seeking an experienced leader to drive the success of our airport ground handling operations. The selected candidate will be responsible for delivering safe and efficient services to meet changing customer needs and business objectives.Key ResponsibilitiesLead and manage a team of professionals through clear...

Job OverviewWe are seeking a highly motivated Airport Operations Manager to join our team at Airport Authority Hong Kong.

Job DescriptionThe Airport Authority Hong Kong is seeking a visionary leader to drive continuous improvement and innovation in airport operations and infrastructure.We are looking for professionals with expertise in airport management who can shape the future of Hong Kong aviation.Requirements:Bachelor's degree in Business Administration, Information...

Job DescriptionCompany Overview: As a key member of the Airport Authority Hong Kong team, you will play a critical role in ensuring the smooth operation of our baggage handling systems.Job Summary: We are seeking an experienced and skilled professional to join our team as a Superintendent, Baggage Handling System Maintenance. The successful candidate will be...

Job OverviewThe Airport Authority Hong Kong is an exciting place to work, offering exceptional career prospects and development opportunities for professionals.We are looking for a talented individual with a passion for advancing Hong Kong's aviation industry.Essential Qualifications:Bachelor's degree in Business Administration, Information Technology,...

Job Description - Operation Officer, Customer Service (240462) Operation Officer, Customer Service - (240462) Responsibilities Provide quality customer services at Government VIP Lounge (GVIPL) / HKIA VIP Lounge (HKIAL) Assist VIPs in check-in arrangements, immigration and customs clearance Monitor the performance of suppliers / service contractors and...

For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Role Introduction Reports to: Service Excellence Lead If you are attracted by the dynamic airport operations and hold a strong passion in providing a great...

Job OverviewThe Airport Authority Hong Kong seeks a seasoned professional to fill the role of Senior Aerodrome Safety Officer. This position is responsible for administering the Aerodrome Safety Management System (ASMS) with expertise in ICAO Annex 19.ResponsibilitiesReview and update the ASMS Manual regularly to ensure alignment with the Aerodrome Licensing...

Role OverviewWe are seeking a highly motivated and experienced professional to join our team as a Superintendent, Baggage Handling System Maintenance.This role involves providing first-line response service and fault attendance for our Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security...

Customer Services Officer (Airline Services) About the Company Asia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international...

Job Description - Manager, Airport Safety (240626) Manager, Airport Safety - ( 240626 ) Responsibilities: Administer the Aerodrome Safety Management System (ASMS) with good knowledge in ICAO Annex 19 Regularly review and update the ASMS Manual to ensure that it meets the requirements of the Aerodrome Licensing Requirements Document (ALRD) issued by Civil...

About the RoleWe are seeking a highly skilled IT professional to join our team as Assistant Manager, IT. In this role, you will assist the Manager, IT in managing the Internet infrastructure of the Airport Authority Hong Kong and lead the deployment of critical network infrastructure upgrade projects.Your Key Responsibilities:Manage IT systems enhancement...

Job OverviewHong Kong Airlines Ltd is seeking a highly skilled Airport Operations Manager to join its team. As a key member of the Ground Services department, you will be responsible for monitoring flight movements and airport weather status, providing onsite support during disruptions, and coordinating with internal and external departments to minimize...

Job Description - Assistant Manager, Digital & Experience Innovation (240732)About UsThe Airport Authority Hong Kong is committed to providing world-class airport facilities and services to our passengers. We are seeking a highly skilled and experienced professional to join our team as an Assistant Director of Digital Services.Main ResponsibilitiesDesign and...

Job Description - Senior Operation Officer, Intermodal Connectivity (240855) Responsibilities : Coordinate with project owners, contractors and vendors on the studies, planning and implementation of new development projects and enhancement works amid live cross boundary passenger transport services (e.g. SPT new services, new T2, Inbound Car Parks, etc.)...

Job SummaryWe are seeking an experienced Electrical Maintenance Supervisor to join our team at Airport Authority Hong Kong. As a key member of our operations team, you will be responsible for ensuring the safe and efficient operation of electrical systems across various airport facilities.Main Responsibilities* Supervise and coordinate electrical maintenance...

About UsThe Airport Authority Hong Kong is committed to providing a safe, efficient and customer-centric airport experience. We strive to deliver exceptional service quality and continuously improve our operations to meet the evolving needs of our passengers, airlines and stakeholders.Role OverviewThis role plays a critical part in ensuring the smooth...