Operation Officer, Customer Service

Customer Service Officer (Life Insurance) Be among the first 25 applicants. Direct message the job poster from Well Link Financial Group. Job Responsibilities Manage inbound and outbound hotline services to support customer inquiries and service requests. Resolve customer complaints related to underwriting, policy services, and claims efficiently. Conduct...

Asia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers' business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...

We are seeking a highly skilled and organized Customer Service Officer to join our team at Eureka Language Services Limited.Key ResponsibilitiesProvide exceptional customer service by greeting and serving guests, monitoring the voicemail system, handling incoming/outgoing mail, arranging couriers' services, and performing other reception-related...

Customer Services Officer (Airline Services) About the Company Asia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international...

This senior leadership role involves overseeing the daily operations of OCBC's contact centre, ensuring that customer service standards are met and exceeded. The successful candidate will be responsible for managing a team of customer service representatives, developing strategies to improve customer satisfaction, and collaborating with other departments to...

Company OverviewThe Airport Authority Hong Kong is a world-class airport operator, providing safe and efficient air travel services to passengers and airlines alike.We are seeking an experienced and skilled customer service professional to join our team as Operation Officer, Customer Service.Provide high-quality customer services at Government VIP Lounge...

Customer Service Agent/ Operations Agent (Cargo Airline)AIR ONE (AO) is seeking an experienced and proactive Customer Service Agent to oversee the airline CARGO operations of the Hong Kong branch.Key Responsibilities include:Act as the primary contact for airlines, freight forwarders, and ground handling agents.Address customer inquiries related to cargo...

Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal...

For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Role Introduction Reports to: Service Excellence Lead If you are attracted by the dynamic airport operations and hold a strong passion in providing a great...

Responsibilities Deliver quality customer services through counter transactions Cross-sell retail banking products Support back-end branch operations Requirements Secondary School graduate or above Relevant teller experience an advantage Strong sales and service orientation with outgoing personality and good communication skills Proficiency in...

Job Description:Airline Services Officer will be responsible for performing export flight shipment manifesting matters in accordance with airlines requirements. They will ensure all flight data are created accurately and conduct dangerous goods checking, acceptance, and rejection.Key Responsibilities:Perform export flight shipment manifesting matters in...

Major Responsibilities: Providing efficient and quality customer services, including handling enquiries and complaints via counter services, phone calls, emails, and correspondences. Assisting in the development, implementation, and promotion of the facilities and services of the Board. Providing support to clients and members of the public on the usage of...

Job DescriptionAs a Customer Service Manager at Mass Transit Railway, you will play a crucial role in managing the operations and logistics of the Customer Caring and Engagement team. This includes providing quality customer services to visitors, passengers, and VIPs.Responsibilities:Manage day-to-day operations of the Customer Caring and Engagement...

Wonder is a leading payments gateway and FinTech platform for merchants in Hong Kong and Asia Pacific, enabling any merchant to get paid effortlessly.Currently, Wonder is Hong Kong's first fully digital all-in-one payments gateway platform where any merchant can self-KYC online in minutes, open an account, collect payments and manage transactions all from a...

Wonder is a leading payments gateway and FinTech platform for merchants in Hong Kong and Asia Pacific, enabling any merchant to get paid effortlessly. Currently, Wonder is Hong Kong's first fully digital all-in-one payments gateway platform where any merchant can self-KYC online in minutes, open an account, collect payments and manage transactions all from a...

Company OverviewHSBC is a leading global banking and financial services organization, providing essential operational and technical support to its global businesses. The company's Digital Business Services are a pivotal part of the Group, helping improve customer service and efficiency through combining global expertise and technology.Job DescriptionWe are...

Key ResponsibilitiesThe key responsibilities of this role include:Providing high-quality customer service to VIPs at airport loungesAssisting with check-in arrangements, immigration and customs clearanceMonitoring supplier performance and conducting regular inspectionsManaging inventory and ensuring smooth day-to-day operationsWorking collaboratively with...

About Our Job DescriptionThe Business Operations Specialist COO Office is responsible for providing business management support functions in customer service and monitoring/enhancing end-to-end processes of operation and service delivery perspectives in IBG.Job ResponsibilitiesEnsure smooth and effective collaboration with working partners, such as...

Get AI-powered advice on this job and more exclusive features. POLA ORBIS Travel Retail Limited was established in 2021 to manage the group's travel retail business. Based in Hong Kong, the company operates the Group's brands, POLA, Jurlique, and THREE, in duty-free channels in Mainland China and other Asian countries. The role involves processing orders,...

Job DescriptionAIR ONE is looking for an experienced Customer Service Agent/Operations Agent to oversee the airline's CARGO operations in Hong Kong. As a key member of our team, you will be responsible for coordinating cargo activities, addressing customer inquiries, and ensuring smooth operations.Key Responsibilities- Act as the primary contact for...