Customer Service Operations Manager

Our company, Air Charter Service, is a leading charter provider that delivers exceptional experiences to our clients.We are seeking an enthusiastic individual to join our team as a Telemarketing Specialist. As a key member of our sales team, you will be responsible for promoting our services to potential customers through warm calls and other marketing...

Company OverviewThe Airport Authority Hong Kong is a world-class airport operator, providing safe and efficient air travel services to passengers and airlines alike.We are seeking an experienced and skilled customer service professional to join our team as Operation Officer, Customer Service.Provide high-quality customer services at Government VIP Lounge...

Job Description - Operation Officer, Customer Service (240462) Operation Officer, Customer Service - (240462) Responsibilities Provide quality customer services at Government VIP Lounge (GVIPL) / HKIA VIP Lounge (HKIAL) Assist VIPs in check-in arrangements, immigration and customs clearance Monitor the performance of suppliers / service contractors and...

Job RequirementsWe are seeking a highly motivated Customer Service and Operations Supervisor to join our Vitasoy International team. In this role, you will be responsible for supervising customer-facing staff, managing daily operations, and ensuring exceptional customer experiences.Key ResponsibilitiesSupervise and mentor customer-facing staff, providing...

Job DescriptionWe are seeking a talented individual to join our team as an Assistant Customer Business Support Manager. As a key member of our organization, you will be responsible for managing Smart Power Services schemes and customer/stakeholder relationships for energy market related areas or initiatives and businesses related to community sector.In this...

The incumbent will be responsible for supervising the daily operation of hotline team to provide quality and timely services to customers, either internal and external from different distribution channel. The incumbent is also expected to assist in various initiatives in alignment with Company's strategic development for excellent customer experience and...

Customer Service Agent/ Operations Agent (Cargo Airline)AIR ONE (AO) is seeking an experienced and proactive Customer Service Agent to oversee the airline CARGO operations of the Hong Kong branch.Key Responsibilities include:Act as the primary contact for airlines, freight forwarders, and ground handling agents.Address customer inquiries related to cargo...

Company Overview: Kody, a fast-growing Fintech specialising in bringing online payments and better financial services to brick and mortar businesses, is seeking an experienced Manager to join the team. Having completed Series A funding, Kody needs a dynamic individual to match its pace and growth. Position Overview: We are seeking a detail-oriented and...

Company OverviewCathay Pacific Airways Limited is a trusted partner in delivering exceptional customer experiences. Our Global Business Services Department establishes end-to-end processes and services to simplify, innovate, and automate our operations.Job DescriptionWe are seeking an experienced Customer Service Specialist to provide high-quality customer...

Get AI-powered advice on this job and more exclusive features. POLA ORBIS Travel Retail Limited was established in 2021 to manage the group's travel retail business. Based in Hong Kong, the company operates the Group's brands, POLA, Jurlique, and THREE, in duty-free channels in Mainland China and other Asian countries. The role involves processing orders,...

The BOC Group Life Assurance Company Limited seeks a Customer Services Manager to oversee the daily operation of its hotline team. This role is responsible for providing quality and timely services to internal and external customers through various distribution channels.Key responsibilities include supervising the hotline team, assisting in company...

180C Limited aims to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions. Our ability to identify, manage and deliver solutions tailored to each client's needs allows the company to attract and retain new clients. We operate with a strong passion for creating...

Job DescriptionAIR ONE is looking for an experienced Customer Service Agent/Operations Agent to oversee the airline's CARGO operations in Hong Kong. As a key member of our team, you will be responsible for coordinating cargo activities, addressing customer inquiries, and ensuring smooth operations.Key Responsibilities- Act as the primary contact for...

About the RoleWe are seeking a Customer Service Ambassador to join our Wealth Select Centre & Customer Service Centre in Hong Kong. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing prompt and accurate services to our clients.Key Responsibilities:Serve customers and agents by addressing their...

FIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even...

Job DescriptionAt Bank Of China (Hong Kong) Limited, we are seeking a dedicated and customer-focused professional to join our team as a Frontline Support Specialist.Key Responsibilities:Greet customers and provide assistance in navigating the banking environment to promote a seamless customer experience.Support the management of bank hall operations to...

Job Description:Hong Yip Service Company Limited is seeking an Operations Engineer to join our team. In this role, you will be responsible for managing and maintaining infrastructure, conducting site inspections, and providing excellent customer service.You will need a degree in a relevant field, a minimum of 3 years' experience in building services, and...

Job OverviewWe are seeking a highly skilled and motivated Customer Service Officer to join our team at Bank of China (Hong Kong) Limited. As a key member of our customer service team, you will be responsible for delivering exceptional customer service through counter transactions, handling daily cash transactions, and providing excellent support to...

We are seeking a Customer Service Process Lead to join our Global Business Services team at Cathay Pacific Airways Limited. In this role, you will be responsible for providing high-quality customer contact services efficiently and cost-effectively across the GBS Department's Hire To Retire function.You will support teams in various locations, focusing on...

Asia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers' business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...