Customer Service and Operations Supervisor

At AIA International Limited, we are committed to creating a healthier, more sustainable future for everyone.We aim to achieve this by fostering a culture of innovation and collaboration that drives meaningful change.About the RoleThis role is responsible for handling customer inquiries and complaints related to various activities within our operation...

Company OverviewHong Kong Exchanges and Clearing Limited (HKEX) is a purpose-driven company that connects, promotes, and progresses its markets and the communities they support for the prosperity of all. Our commitment to the long-term development of our business and our markets is articulated in our purpose.Job DescriptionIn light of client centricity as...

Responsibilities: Introduce digital banking services to customers in bank hall. Enhance digital customer services experience and collect customer feedback/suggestions for improvement. Handle customers' inquiries and escalate when appropriate according to supervisor's guidance. Support branch administrative and operational duties as required. Minimum...

Job DescriptionWe are seeking a skilled Customer Service Ambassador to join our team at Bank of Communications (Hong Kong) Limited.The successful candidate will introduce digital banking services to customers in the bank hall, enhance their digital customer service experience, and collect feedback for improvement.They will handle customers' inquiries,...

Facilities and Services SupervisorThe HKBU Chinese Medicine Hospital Company Limited operates under a public-private partnership model, adopting a unique approach to delivering high-quality healthcare services. As a Facilities and Services Supervisor, you will be responsible for overseeing the day-to-day operations of supporting services, ensuring that they...

At International Executive Service Corps, we're seeking a skilled Financial Services Professional to join our team in Loans & Credit Operations.You will be responsible for assisting the team supervisor in supporting retail banking mortgage loan application processing and executing the checker role in daily operations. This involves:Verifying the accuracy of...

We are seeking an Apartment Operations Supervisor to join our team at The Repulse Bay. As a key member of our estate management team, you will be responsible for supervising staff, coordinating maintenance works, and ensuring exceptional quality customer service.Assist the Estate Manager in managing the daily operation and customer service.Develop and...

We are seeking an accomplished Insurance Industry Customer Support Supervisor to join our team at Crossings Executive Search. As a key member of our customer service division, you will be responsible for ensuring seamless customer experiences across multiple channels.The ideal candidate will have a minimum of 8 years of experience in customer service...

Job OverviewWe are seeking a highly skilled IT Operations Supervisor to join our team at Airport Authority Hong Kong.The successful candidate will be responsible for providing guidance and support to facilitate team members in service delivery and daily operations.Key Responsibilities:Provide technical expertise solutions for application systems related...

Our company, Air Charter Service, is a leading charter provider that delivers exceptional experiences to our clients.We are seeking an enthusiastic individual to join our team as a Telemarketing Specialist. As a key member of our sales team, you will be responsible for promoting our services to potential customers through warm calls and other marketing...

About the RoleWe are looking for a talented and experienced Catering Supervisor to join our team at the Hong Kong Sports Institute. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service, managing staff, and maintaining high standards of food quality and safety.The ideal candidate will have a strong...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...

Job Responsibilities Handle incoming calls from customer hotline Identify customer needs and provide quality services Provide administrative support in Call Centre Maintain day to day operation and functions of the EV Charging Network Handle customers' enquiries and complaints Handle telephone enquiries and complaints Good communication and interpersonal...

Company Overview:  BOC Group Life Assurance Company Limited is a leading provider of life assurance solutions in the industry. Our company values innovation, teamwork, and customer satisfaction, and we strive to deliver exceptional services to our clients.Job Description:  As a Life Assurance Operations Supervisor, you will play a crucial role in...

Job Summary: We are seeking a highly motivated and organized Senior Officer to provide administrative support to our marketing teams related to customer service. About the Role: The successful candidate will be responsible for handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as handling customer...

We are looking for a highly skilled Credit Operations Specialist to join our team in Loans & Credit Operations at International Executive Service Corps.Your primary responsibility will be to support the team supervisor in retail banking mortgage loan application processing, focusing on:Data accuracy and completeness in mortgage loan applicationsHKMCI MIP...

Job Description - Operation Supervisor, IT (250126) Responsibilities: Provide guidance and support to facilitate team members in service delivery and daily operations Engage in project development cycle of IT Operations projects on improving the systems monitoring capability and operational efficiency Specify support and maintenance requirements for the...

At Crossings Executive Search, we are seeking an experienced Customer Service Operations Manager to join our team. As a key member of our customer service division, you will be responsible for overseeing the daily operations of our hotlines, walk-in customers, and live chat services.The ideal candidate will have a minimum of 8 years of experience in customer...

Job Description - Property Management Services SupervisorThe Mass Transit Railway is looking for an experienced Property Management Services Supervisor to join its team. The successful candidate will be responsible for overseeing the day-to-day operation of residential properties, managing staff and contractors, and ensuring compliance with external...

Job SummaryHSBC is seeking an experienced Operations and Service Manager to join our team. As a key member of our team, you will be responsible for delivering excellent customer service and ensuring operational efficiency.Key AccountabilitiesTo lead a team of frontline colleagues to deliver service to customers at first point of contactTo develop and...