Customer Service Operations Specialist

180C Limited aims to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions. Our ability to identify, manage and deliver solutions tailored to each client's needs allows the company to attract and retain new clients. We operate with a strong passion for creating...

At Cathay Pacific Airways Limited, we are dedicated to delivering exceptional service to our customers. As a Customer Service Specialist, you will play a key role in creating memorable experiences for our guests at the lounge. Your primary responsibility will be to deliver excellent service with warmth and professionalism, ensuring that all interactions meet...

Job Description:Citi is seeking a skilled Customer Service Specialist to join our team in the Transaction Services department. The successful candidate will be responsible for providing exceptional customer service, addressing customer inquiries and concerns, and resolving issues in a timely and professional manner.About the Role:This is an exciting...

About the Role:We are seeking a motivated and results-driven Banking Customer Support Specialist to join our Retail Banking division. As a key member of our team, you will be responsible for delivering exceptional customer service and support through multiple channels.Key Responsibilities:Deliver consistent quality services, handle customer...

At International Executive Service Corps, we are seeking a highly skilled Business Operations Specialist to provide exceptional support to our Telemarketing and Direct Sales Teams in the Personal Loan, Card Loan, and Credit Card business.Main Responsibilities:Deliver top-notch customer service, ensuring accurate loan confirmations and disbursements.Conduct...

At Prudential Hong Kong Limited, we are committed to delivering exceptional customer service and protecting our customers' futures. As a Senior Officer in our Customer Service Centre, you will play a crucial role in providing information and processing customer enquiries effectively and efficiently.The job requires strong analytical and problem-solving...

We are looking for a highly skilled Credit Operations Specialist to join our team in Loans & Credit Operations at International Executive Service Corps.Your primary responsibility will be to support the team supervisor in retail banking mortgage loan application processing, focusing on:Data accuracy and completeness in mortgage loan applicationsHKMCI MIP...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...

Job Summary: We are seeking a highly motivated and organized Senior Officer to provide administrative support to our marketing teams related to customer service. About the Role: The successful candidate will be responsible for handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as handling customer...

At Crossings Executive Search, we are seeking an experienced Customer Service Operations Manager to join our team. As a key member of our customer service division, you will be responsible for overseeing the daily operations of our hotlines, walk-in customers, and live chat services.The ideal candidate will have a minimum of 8 years of experience in customer...

Job SummaryHSBC is seeking an experienced Operations and Service Manager to join our team. As a key member of our team, you will be responsible for delivering excellent customer service and ensuring operational efficiency.Key AccountabilitiesTo lead a team of frontline colleagues to deliver service to customers at first point of contactTo develop and...

Job Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...

As a Customer Insights Specialist, you will play a crucial role in providing valuable insights to company executives by analyzing customer service data. You will be responsible for building, optimizing, and monitoring data, and developing and tracking operational goals for the Customer Service department.Main Responsibilities:Design and enhance data...

About the RoleThe ideal candidate will have over 3 years of practical experience in Retail Banking operation roles, with at least 1 year of experience in supervisory functions. They will possess thorough understanding of Branch operations, self-motivation, and ability to work with minimum supervision. Strong customer service skills, good problem-solving and...

As a Customer Service Operations Supervisor at BOC Group Life Assurance Company Limited, you will play a crucial role in overseeing the daily operation of our hotline team to deliver exceptional customer service.About the Role:We are seeking a seasoned professional with 6 years or above working experience and preferably 3 years at supervisory level in life...

International Executive Service Corps is recruiting a Customer Service Coordinator - Loan Business to provide end-to-end support to our Telemarketing and Direct Sales Teams.Job Description:The successful candidate will be responsible for delivering customer-centric services, managing customer interactions, and driving business growth through effective...

At DBS Bank (Hong Kong) Limited, we are committed to delivering exceptional customer service and operational excellence. As a seasoned professional in banking operations, you will play a key role in driving business growth and enhancing the overall customer experience.Job OverviewThe successful candidate will be responsible for leading branch operations,...

VIP Client Service Delivery The role of VIP Banking Associate is critical in providing tailored services to high net worth clients. You will be responsible for delivering exceptional customer experiences and driving revenue growth through proactive business development and relationship building.Main Responsibilities:Promote and sell wealth management...

Job Summary:We are looking for a highly motivated and customer-focused Senior Customer Service Professional to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main...

Join Our Team:Mox Bank is looking for a Customer Experience Improvement Specialist to join our team. In this role, you will be responsible for identifying areas for improvement in our contact centre operations and developing strategies to enhance customer experience.The ideal candidate will have a strong understanding of customer service principles,...