Customer Service Specialist
3 days ago
At Cathay Pacific Airways Limited, we are dedicated to delivering exceptional service to our customers. As a Customer Service Specialist, you will play a key role in creating memorable experiences for our guests at the lounge. Your primary responsibility will be to deliver excellent service with warmth and professionalism, ensuring that all interactions meet our company's standards.
Key Responsibilities:
- Deliver start of shift duties such as stocking service counters, ensuring lounge seating area cleanliness
- Monitor the lounge environment and conduct quality control and quality audit activities
- Provide on-the-job training to new employees, sharing operational knowledge, customer insights, and company standards
The ideal candidate should have a strong customer service-oriented attitude, energetic personality, attention to detail, and great teamwork skills. They should also possess flexibility to work on shift schedules and be able to work under pressure. Relevant working experience in airport lounges or similar capacities is an advantage.
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Customer Service Representative
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Air Charter Service Part timeOur company, Air Charter Service, is a leading charter provider that delivers exceptional experiences to our clients.We are seeking an enthusiastic individual to join our team as a Telemarketing Specialist. As a key member of our sales team, you will be responsible for promoting our services to potential customers through warm calls and other marketing...
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Customer Service Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeJob Description:Citi is seeking a skilled Customer Service Specialist to join our team in the Transaction Services department. The successful candidate will be responsible for providing exceptional customer service, addressing customer inquiries and concerns, and resolving issues in a timely and professional manner.About the Role:This is an exciting...
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Customer Service Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China 180C Limited Full time180C Limited aims to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions. Our ability to identify, manage and deliver solutions tailored to each client's needs allows the company to attract and retain new clients. We operate with a strong passion for creating...
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Customer Service Representative
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeAbout the Role:We are seeking a motivated and results-driven Banking Customer Support Specialist to join our Retail Banking division. As a key member of our team, you will be responsible for delivering exceptional customer service and support through multiple channels.Key Responsibilities:Deliver consistent quality services, handle customer...
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Customer Service Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Reading Full time**Job Overview:**We are looking for a skilled Customer Service Specialist to join our team at Reading.**Key Responsibilities:Provide top-notch customer service to clients in the Hong Kong market, ensuring their needs are met and exceeded.Efficiently resolve customer complaints and issues, guaranteeing customer satisfaction.Foster strong communication skills...
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Officer, Customer Services
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeOfficer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...
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Customer Service Representative
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeJob Summary: We are seeking a highly motivated and organized Senior Officer to provide administrative support to our marketing teams related to customer service. About the Role: The successful candidate will be responsible for handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as handling customer...
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Senior Customer Service Professional
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeJob Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...
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Customer Service Representative
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China 180C Limited Full timeRole DescriptionThis is a full-time on-site role for a Customer Service Specialist, located in Hong Kong SAR. The Customer Service Specialist will handle day-to-day customer support tasks, ensuring customer satisfaction and delivering an excellent customer experience.The ideal candidate should possess strong communication and interpersonal skills to manage...
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Customer Service Ambassador
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob DescriptionAt Bank Of China (Hong Kong) Limited, we are seeking a dedicated and customer-focused professional to join our team as a Frontline Support Specialist.Key Responsibilities:Greet customers and provide assistance in navigating the banking environment to promote a seamless customer experience.Support the management of bank hall operations to...
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Customer Service Coordinator
8 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeInternational Executive Service Corps is recruiting a Customer Service Coordinator - Loan Business to provide end-to-end support to our Telemarketing and Direct Sales Teams.Job Description:The successful candidate will be responsible for delivering customer-centric services, managing customer interactions, and driving business growth through effective...
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Banking Customer Support Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeJob Summary:We are looking for a highly motivated and customer-focused Senior Customer Service Professional to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main...
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Customer Experience Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeWe are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for creating a positive and engaging experience for our guests in store. This includes providing product education, sharing our community and culture, and ensuring that every guest leaves feeling valued and...
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Customer Service Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full timeAbout Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...
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VIP Client Services Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeVIP Client Service Delivery The role of VIP Banking Associate is critical in providing tailored services to high net worth clients. You will be responsible for delivering exceptional customer experiences and driving revenue growth through proactive business development and relationship building.Main Responsibilities:Promote and sell wealth management...
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Customer Insights Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bitget Full timeAs a Customer Insights Specialist, you will play a crucial role in providing valuable insights to company executives by analyzing customer service data. You will be responsible for building, optimizing, and monitoring data, and developing and tracking operational goals for the Customer Service department.Main Responsibilities:Design and enhance data...
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Customer Experience Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Board of Management of The Chinese Permanent Cemeteries. Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service through various channels, including counter services, phone calls, and email.Key ResponsibilitiesDeliver quality customer experiences by responding...
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Customer Experience Improvement Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mox Bank Full timeJoin Our Team:Mox Bank is looking for a Customer Experience Improvement Specialist to join our team. In this role, you will be responsible for identifying areas for improvement in our contact centre operations and developing strategies to enhance customer experience.The ideal candidate will have a strong understanding of customer service principles,...
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Customer Service Operations Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential Hong Kong Limited Full timeAt Prudential Hong Kong Limited, we are committed to delivering exceptional customer service and protecting our customers' futures. As a Senior Officer in our Customer Service Centre, you will play a crucial role in providing information and processing customer enquiries effectively and efficiently.The job requires strong analytical and problem-solving...
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Sales and Customer Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Jebsen Group Part timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Support Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients, while also driving sales growth and revenue.The successful candidate will have excellent...