Customer Service and Operations Coordinator

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China CMB Wing Lung Bank Full time
About the Role

The ideal candidate will have over 3 years of practical experience in Retail Banking operation roles, with at least 1 year of experience in supervisory functions. They will possess thorough understanding of Branch operations, self-motivation, and ability to work with minimum supervision. Strong customer service skills, good problem-solving and analytical skills, and proficiency in both English and Chinese (with Putonghua as an advantage) are also essential.

Requirements:
  • Associate Degree / High Diploma or above;
  • Over 3 years practical experience in Retail Banking operation role, with at least 1 year experience in supervisory functions;
  • Thorough understanding of Branch operations;
  • Self-motivated and ability to work with minimum supervision;
  • Sound experience in customer service field;
  • Good problem-solving and analytical skills;
  • Proficiency in both English and Chinese, with proficiency in Putonghua an advantage.


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