Customer Service Representative

1 day ago


hong kong, Hong Kong SAR China ETIMADEN ASIA PACIFIC LIMITED Full time

Job Title: Customer Service Representative/Sales Coordinator

Company Overview:

ETIMADEN ASIA PACIFIC LIMITED, a foreign subsidiary of Eti Maden, a leading global boron supplier, is seeking a Customer Service Representative/Sales Coordinator to join our dynamic team. Eti Maden specializes in providing refined boron products and solutions across the Asia Pacific region, including China, Taiwan, Vietnam, the Philippines, Thailand, Indonesia, Malaysia, and beyond. Through extensive global logistics operations, Eti Maden delivers high-quality boron products to national and international markets.

Role Overview:

This role requires a Customer Service Representative/Sales Coordinator with experience in order processing within international trade. The ideal candidate will be responsible for daily operational tasks, including order processing from receipt of purchase orders to payment receipt. Additionally, the candidate will prepare letters of credit (LCs) and shipping documents, and input data into SAP systems.

Responsibilities:

  • Order processing from receipt of purchase orders to payment receipt
  • Preparation of LC and shipping documents
  • SAP and data input
  • Updating sales, purchases, and shipments details
  • Coordination with overseas customers, headquarter, and internal parties (Mandarin and English proficiency are essential)

Requirements:

  • Diploma or higher with a minimum of two years of experience in international trade
  • Attention to detail and organizational skills
  • Fluency in English and Mandarin Chinese
  • Proficiency in Microsoft Office applications is essential. Immediate availability is preferred but not mandatory.
  • Opportunity to contribute to a leading company in the boron industry.

Benefits:

  • Competitive salary and performance-based incentives.
  • Collaborative and supportive work environment.
  • Opportunities for professional growth and development.

Join us and embark on our journey to expand our presence in the APAC region with innovative boron solutions and products.

Seniority level

Entry level

Employment type

Full-time

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