Customer Service Representative
5 days ago
At Computer And Technologies Holdings Limited, we are seeking a highly skilled and dedicated Customer Services Officer to join our team.
This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and are looking for a challenging role in a dynamic organization.
The successful candidate will be responsible for handling telephone and email enquiries, welcoming customers' feedback in a professional manner, and establishing a professional image as a Software Guidance / Solution Provider / Adviser.
- Provide high-quality customer service to our valued customers with great expectation & satisfaction.
- Handle ad-hoc assignments and deliver results to internal users.
- Assist with customer operation training and have the opportunity to train as a trainer.
To succeed in this role, you will need:
- A strong educational background, preferably with Certificate / Diploma in Service Management or Computer Studies.
- Excellent knowledge of general Microsoft Office applications usage.
- Good command of both written and spoken English and Chinese (Cantonese and Mandarin).
- Pleasant personality, patience, and ability to work under pressure.
- Experience in shipping or import/export trade is an advantage.
- Fresh graduates will be considered.
We offer attractive remuneration packages with a wide range of fringe benefits, including medical & dental insurance, education allowance, performance bonus, and excellent career prospects to the right candidate. We also provide on-the-job training and specialized training programs to uplift the potential of our staff.
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