Customer Service Representative
3 days ago
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Eureka Language Services Limited. The successful candidate will be responsible for handling reception-related tasks, including greeting and serving guests, monitoring the voicemail system, handling incoming/outgoing mail, and arranging couriers' services. Additionally, they will perform administrative and clerical duties such as data input, documentation scanning, filing, faxing, accurate data management, and material support for school clients.
In this role, you will also be responsible for monitoring office administration activities, managing expenses, handling room bookings, managing office supplies, arranging maintenance work for office facilities and equipment, and maintaining the cleanliness of the office environment.
We welcome candidates with excellent telephone manners and communication skills, who are fluent in written and spoken English and Chinese, and have good command of computer applications such as MS Word, Excel, and Chinese word processing.
Required Skills and Qualifications:
- Minimum 2 years of relevant working experience
- Pleasant, mature, flexible, responsible, and well-organized
- Fluent in written and spoken English and Chinese
- Good command of computer applications such as MS Word, Excel, and Chinese word processing
Benefits:
- Opportunity to work with a reputable company
- Chance to develop your skills and knowledge
- Friendly and supportive work environment
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