Customer Service Manager

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...

Our company, Air Charter Service, is a leading charter provider that delivers exceptional experiences to our clients.We are seeking an enthusiastic individual to join our team as a Telemarketing Specialist. As a key member of our sales team, you will be responsible for promoting our services to potential customers through warm calls and other marketing...

Job Summary: We are seeking a highly motivated and organized Senior Officer to provide administrative support to our marketing teams related to customer service. About the Role: The successful candidate will be responsible for handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as handling customer...

Job Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...

About the Role:We are seeking a motivated and results-driven Banking Customer Support Specialist to join our Retail Banking division. As a key member of our team, you will be responsible for delivering exceptional customer service and support through multiple channels.Key Responsibilities:Deliver consistent quality services, handle customer...

We are seeking an experienced Customer Service Manager to lead our customer service team in Global, with a focus on the global payment industry. The ideal candidate will have a strong background in customer service management and will be responsible for ensuring high-quality service delivery, team training, and the development of a comprehensive customer...

Job DescriptionWe are seeking a talented individual to join our team as an Assistant Customer Business Support Manager. As a key member of our organization, you will be responsible for managing Smart Power Services schemes and customer/stakeholder relationships for energy market related areas or initiatives and businesses related to community sector.In this...

Job DescriptionWe are seeking a skilled and experienced Customer Service Manager to join our team at OCBC. The ideal candidate will have a strong background in customer service, with a focus on delivering exceptional experiences for our customers.Key Responsibilities:Handle inbound and outbound calls or chats from banking and credit card customers.Deliver...

**Job Summary:**We are seeking a highly skilled Customer Service Process Manager to join our team at China Mobile International Limited. The ideal candidate will have a strong background in service management, with experience in developing and implementing customer service policies and processes.Main Responsibilities:Develop and Implement Service Policies:...

At Crossings Executive Search, we are seeking an experienced Customer Service Operations Manager to join our team. As a key member of our customer service division, you will be responsible for overseeing the daily operations of our hotlines, walk-in customers, and live chat services.The ideal candidate will have a minimum of 8 years of experience in customer...

Farben is looking for an experienced Technical Support Engineer to join our team as a Customer Service Manager - Technology. In this role, you will play a critical part in delivering exceptional customer service to large corporate customers.About the RoleThis is a mid-senior level, full-time position that requires at least 5 years of experience in bank or...

The incumbent will be responsible for managing the operations of hotlines, walk-in customers, and live chat provided by in-house Customer Service team and external service providers. The successful candidate should be customer-focused and result-driven. Key Responsibilities: Manage the operations of customer service delivered in various platforms including...

VIP Client Service Delivery The role of VIP Banking Associate is critical in providing tailored services to high net worth clients. You will be responsible for delivering exceptional customer experiences and driving revenue growth through proactive business development and relationship building.Main Responsibilities:Promote and sell wealth management...

(Assistant / Deputy) Customer Services Manager (AML & Client On Boarding, Corporate Banking) Job No.: 499431Employment Type: Full timeDepartments: Corporate Credit Management CentreJob Functions: Strategic Planning, Corporate Services Responsibilities: Implement and conduct KYC due diligence process for onboarding customers as well as provide periodical...

Role Purpose:To deliver an exceptional customer experience and provide efficient integrated customer service across various channels. Key performance indicators include meeting customer satisfaction targets and converting enquiries into sales support to achieve business goals.Key Responsibilities:Handle first-level customer enquiries in a friendly and...

Company Overview">As a Bank Of China (Hong Kong) Limited team member, you will be part of a dynamic organization that is committed to delivering exceptional customer service and achieving business excellence.">Job Description">We are seeking an experienced Senior Manager to join our team and lead the development of effective customer complaint handling...

We are seeking an experienced leader to oversee our global customer service team, focusing on the payment industry. Key responsibilities include leading a team of customer service representatives, training and development, database management, performance monitoring, process improvement, cross-functional collaboration, and strategic planning.Job...

Assistant Manager, Customer Service (Telephone Servicing) 1 day ago Be among the first 25 applicants Handle inbound and outbound calls or Chats from Banking and Credit Card customers on a shift basis. Deliver good customer service and understand customer's needs. Identify process improvement areas to enhance customer experience. Support the department to...

Job Summary:We are looking for a highly motivated and customer-focused Senior Customer Service Professional to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main...

Role DescriptionThis is a full-time on-site role for a Customer Service Specialist, located in Hong Kong SAR. The Customer Service Specialist will handle day-to-day customer support tasks, ensuring customer satisfaction and delivering an excellent customer experience.The ideal candidate should possess strong communication and interpersonal skills to manage...