Customer Service Process Manager

International Executive Service Corps is recruiting a Customer Service Coordinator - Loan Business to provide end-to-end support to our Telemarketing and Direct Sales Teams.Job Description:The successful candidate will be responsible for delivering customer-centric services, managing customer interactions, and driving business growth through effective...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...

Job Summary: We are seeking a highly motivated and organized Senior Officer to provide administrative support to our marketing teams related to customer service. About the Role: The successful candidate will be responsible for handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as handling customer...

We are seeking an experienced Customer Service Manager to lead our customer service team in Global, with a focus on the global payment industry. The ideal candidate will have a strong background in customer service management and will be responsible for ensuring high-quality service delivery, team training, and the development of a comprehensive customer...

Job Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...

Job DescriptionWe are seeking a skilled and experienced Customer Service Manager to join our team at OCBC. The ideal candidate will have a strong background in customer service, with a focus on delivering exceptional experiences for our customers.Key Responsibilities:Handle inbound and outbound calls or chats from banking and credit card customers.Deliver...

International Executive Service Corps is seeking a Mortgage Loan Processing Expert to support our team in Loans & Credit Operations.Your key responsibilities will include:Assisting the team supervisor in mortgage loan application processing and verifying data accuracyMonitoring and managing HKMCI MIP applications through IIDSProviding exceptional customer...

Department/Branch Loans & Credit Operations You will be responsible to assist team supervisor to support in relating to Retail Banking mortgage loan application processing and execute the checker role in daily operation. Main Responsibilities: Perform checking for mortgage loan applications including data capturing accuracy, loan documents/information...

About the Role:We are seeking a motivated and results-driven Banking Customer Support Specialist to join our Retail Banking division. As a key member of our team, you will be responsible for delivering exceptional customer service and support through multiple channels.Key Responsibilities:Deliver consistent quality services, handle customer...

At Mass Transit Railway, we are seeking a highly skilled and experienced professional to join our team as a Customer Engagement Officer.About the RoleWe are looking for an individual who can manage the operations and logistics of our Customer Caring and Engagement team in High Speed Rail (HSR) to provide quality customer services to visitors, passengers, and...

(Assistant / Deputy) Customer Services Manager (AML & Client On Boarding, Corporate Banking) Job No.: 499431Employment Type: Full timeDepartments: Corporate Credit Management CentreJob Functions: Strategic Planning, Corporate Services Responsibilities: Implement and conduct KYC due diligence process for onboarding customers as well as provide periodical...

Assistant Manager, Customer Service (Telephone Servicing) 1 day ago Be among the first 25 applicants Handle inbound and outbound calls or Chats from Banking and Credit Card customers on a shift basis. Deliver good customer service and understand customer's needs. Identify process improvement areas to enhance customer experience. Support the department to...

At Crossings Executive Search, we are seeking an experienced Customer Service Operations Manager to join our team. As a key member of our customer service division, you will be responsible for overseeing the daily operations of our hotlines, walk-in customers, and live chat services.The ideal candidate will have a minimum of 8 years of experience in customer...

We are seeking an experienced leader to oversee our global customer service team, focusing on the payment industry. Key responsibilities include leading a team of customer service representatives, training and development, database management, performance monitoring, process improvement, cross-functional collaboration, and strategic planning.Job...

The incumbent will be responsible for managing the operations of hotlines, walk-in customers, and live chat provided by in-house Customer Service team and external service providers. The successful candidate should be customer-focused and result-driven. Key Responsibilities: Manage the operations of customer service delivered in various platforms including...

Job Summary:We are seeking a detail-oriented Customer Service Representative to join our team and contribute to delivering exceptional customer service. As a Counter Service Officer Trainee, you will play a vital role in providing accurate and efficient counter services, handling daily transactions, and developing branch sales and marketing plans.Main...

About the Role:">We are seeking a highly skilled Customer Service Operations Manager to lead our Cashier department. The ideal candidate will have a proven track record in developing and implementing standard operating procedures, as well as experience in leading system implementation projects.">Key Responsibilities:">Develop and maintain comprehensive...

We are Classy Wheeler Limited, a luxury retail company that collaborates with high-end clients in Hong Kong.Job ResponsibilitiesDeliver exceptional customer service by addressing inquiries and concerns.Manage complaints through effective escalation processes.Provide expert consultation to meet customers' needs and preferences.Cooperate with internal and...

Job SummaryHSBC is seeking an experienced Operations and Service Manager to join our team. As a key member of our team, you will be responsible for delivering excellent customer service and ensuring operational efficiency.Key AccountabilitiesTo lead a team of frontline colleagues to deliver service to customers at first point of contactTo develop and...

We are looking for a highly skilled Operational Management Professional - Customer Service to join our team at CMB Wing Lung Bank.Job OverviewThe successful candidate will be responsible for ensuring seamless customer service experiences through efficient processing of annual credit reviews and high-risk customer account openings.ResponsibilitiesClient...