Assistant Manager, Customer Service

Assistant Manager, Customer Service (Telephone Servicing) 1 day ago Be among the first 25 applicants Handle inbound and outbound calls or Chats from Banking and Credit Card customers on a shift basis. Deliver good customer service and understand customer's needs. Identify process improvement areas to enhance customer experience. Support the department to...

International Executive Service Corps is recruiting a Customer Service Coordinator - Loan Business to provide end-to-end support to our Telemarketing and Direct Sales Teams.Job Description:The successful candidate will be responsible for delivering customer-centric services, managing customer interactions, and driving business growth through effective...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...

Job Summary: We are seeking a highly motivated and organized Senior Officer to provide administrative support to our marketing teams related to customer service. About the Role: The successful candidate will be responsible for handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as handling customer...

Job SummaryWe are looking for a Counter Services Representative to join our team. The successful candidate will be responsible for handling counter transactions and assisting in back office duties.Key Responsibilities:Handling counter transactionsAssisting in back office dutiesProviding quality customer servicePromoting Retail Banking productsRequirementsTo...

Job Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...

About the Role:We are seeking a motivated and results-driven Banking Customer Support Specialist to join our Retail Banking division. As a key member of our team, you will be responsible for delivering exceptional customer service and support through multiple channels.Key Responsibilities:Deliver consistent quality services, handle customer...

About the RoleWe are looking for a highly motivated and experienced Operations Manager Assistant to join our team at International Executive Service Corps. As a Risk Management Associate, you will play a key role in ensuring the smooth operation of our business.Your primary responsibility will be to act as an account manager and provide support to operation...

Role Purpose:To deliver an exceptional customer experience and provide efficient integrated customer service across various channels. Key performance indicators include meeting customer satisfaction targets and converting enquiries into sales support to achieve business goals.Key Responsibilities:Handle first-level customer enquiries in a friendly and...

We are looking for a Customer Service Representative to join our Tech Assist team in Hong Kong. As a key member of our team, you will be responsible for providing top-notch customer service and support to our customers, helping them resolve technical issues and answer their questions in a timely and professional manner.You will work closely with our...

We are seeking an experienced Customer Service Manager to lead our customer service team in Global, with a focus on the global payment industry. The ideal candidate will have a strong background in customer service management and will be responsible for ensuring high-quality service delivery, team training, and the development of a comprehensive customer...

(Assistant / Deputy) Customer Services Manager (AML & Client On Boarding, Corporate Banking) Job No.: 499431Employment Type: Full timeDepartments: Corporate Credit Management CentreJob Functions: Strategic Planning, Corporate Services Responsibilities: Implement and conduct KYC due diligence process for onboarding customers as well as provide periodical...

As a key member of the Correspondence Team at Prudential Hong Kong Limited, you will play a vital role in handling customer written enquiries and driving continuous improvements in customer experience.The successful candidate will be primarily responsible for handling customer written enquiries and driving continuous improvements of customer experience. Key...

Reporting to the Branch Manager and Assistant Branch Manager, you will be responsible for handling counter transactions and assisting in back office duties.You will also provide quality customer services and promote our Retail Banking products to the customers. Qualifications and Attributes: Secondary education or attain the HKDSE Enthusiastic in promoting...

About the RoleThis is an exciting opportunity for a Financial Services Assistant to join our team. As a Financial Services Assistant, you will play a key role in supporting our front-line staff and providing exceptional customer service.Your primary responsibilities will include:Assisting with counter transactions and back office dutiesProviding advice and...

Assistant Manager, Business Account Acquisition Post Date 11/06/2024 Division Retail Banking Department/Branch Business Banking Reporting to Senior Manager, Business Banking Acquisition, you are expected to explore new business opportunities in the SME segment to generate lending businesses and revenues for the Bank. Responsibilities: Work towards KPI...

Asia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers' business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...

Job DescriptionWe are seeking a skilled and experienced Customer Service Manager to join our team at OCBC. The ideal candidate will have a strong background in customer service, with a focus on delivering exceptional experiences for our customers.Key Responsibilities:Handle inbound and outbound calls or chats from banking and credit card customers.Deliver...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Assistant Manager, Quality & Operation Control Post Date 31/12/2024 Division Retail Banking Department/Branch Direct Channels To ensure all DCD operation processes are fully complied with the regulations and standard set by the Bank and regulator. Acts as an account manager and provides support to operation risk/compliance reporting and monitoring of...