Customer Service Ambassador
3 days ago
Responsibilities:
- Introduce digital banking services to customers in bank hall.
- Enhance digital customer services experience and collect customer feedback/suggestions for improvement.
- Handle customers' inquiries and escalate when appropriate according to supervisor's guidance.
- Support branch administrative and operational duties as required.
Minimum Requirements:
- Secondary education or above.
- Minimum 1 year's customer service experience.
- Digital savvy and familiar with using smartphones and apps.
- Good command of spoken English, Chinese, and Putonghua.
- Good interpersonal and communication skills.
- ECF achievement is a definite advantage.
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Customer Service Ambassador
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