Airline Customer Service Manager

Role Overview:Airline Services Officer plays a crucial role in ensuring seamless export shipment handling activities are carried out in accordance with airline requirements, company procedures, applicable regulations, and service standards. Key Performance Indicators:Accurate creation of flight data.Conducted danger goods checking, acceptance, and...

Customer Service Agent/ Operations Agent (Cargo Airline)AIR ONE (AO) is seeking an experienced and proactive Customer Service Agent to oversee the airline CARGO operations of the Hong Kong branch.Key Responsibilities include:Act as the primary contact for airlines, freight forwarders, and ground handling agents.Address customer inquiries related to cargo...

About Our CompanyAsia Airfreight Terminal Co. Ltd. is an air cargo terminal based at Hong Kong International Airport, serving over 60 international leading airlines. As a Customer Services Officer, you will be part of our team that offers a comprehensive range of quality services, from physical cargo handling to documentation processing.Your Key...

Customer Services Officer (Airline Services) About the Company Asia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international...

At Hong Kong Airlines Ltd, we are committed to providing our customers with exceptional service and a seamless travel experience.We are currently seeking an experienced Airline Administration Specialist to join our team. In this role, you will be responsible for facilitating the application process for license endorsements, including arranging necessary...

About the RoleAs a Customer Services Officer with Asia Airfreight Terminal Co. Ltd., you will be responsible for performing export flight shipment manifesting matters in accordance with airlines' requirements.Key Responsibilities:Ensure all flight data are created accurately.Conduct Dangerous Goods checking, acceptance and rejection (Training will be...

Company OverviewCathay Pacific Airways Limited is a world-renowned airline that prides itself on delivering exceptional customer service and experience.

Job Description:Airline Services Officer will be responsible for performing export flight shipment manifesting matters in accordance with airlines requirements. They will ensure all flight data are created accurately and conduct dangerous goods checking, acceptance, and rejection.Key Responsibilities:Perform export flight shipment manifesting matters in...

Senior Customer Service Representative (Regional Corporate Clients/PMO)1 day ago Be among the first 25 applicants Direct message the job poster from Links International Summary: Our client is an international enterprise headquartered in HK, with strong partnership with world's top-tier luxury brands and supplying the airlines and travel industries. In this...

Senior Customer Service Representative (Regional Corporate Clients/PMO)1 day ago Be among the first 25 applicantsDirect message the job poster from Links InternationalSummary:Our client is an international enterprise headquartered in HK, with strong partnership with world's top-tier luxury brands and supplying the airlines and travel industries.In this...

Company OverviewThe Airport Authority Hong Kong is a world-class airport operator, providing safe and efficient air travel services to passengers and airlines alike.We are seeking an experienced and skilled customer service professional to join our team as Operation Officer, Customer Service.Provide high-quality customer services at Government VIP Lounge...

Company OverviewHong Kong Airlines Ltd is a dynamic and rapidly expanding airline that offers extensive training and development opportunities for professional pilots. We are committed to delivering exceptional customer service and providing our passengers with a safe and comfortable flying experience.We are currently seeking a highly skilled and experienced...

For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Role Introduction Reports to: Service Excellence Lead If you are attracted by the dynamic airport operations and hold a strong passion in providing a great...

About the RoleThis Crew Control Officer position plays a critical role in ensuring the smooth operation of our airline's crew scheduling and deployment. If you have a strong background in airline operations and excellent communication skills, we encourage you to apply.Key ResponsibilitiesOversee the creation and adjustment of crew schedules to align with...

Professional Development with Hong Kong AirlinesHong Kong Airlines is a dynamic and fast-growing airline, constantly seeking talented pilots to join our team. If you are an experienced A320 Captain looking for new challenges, we invite you to explore this opportunity.The role involves flying as part of our highly skilled and motivated crew, working together...

Career Opportunities at Cathay Pacific Airways LimitedWe are a leading international airline that values its employees and offers a range of career opportunities across various departments. Our teams work together to deliver exceptional service to our customers and ensure their safety and satisfaction. Job Title: Lounge AmbassadorThis role is responsible for...

About UsBank Of China (Hong Kong) Limited is a leading financial institution committed to delivering exceptional banking services to our customers.Job DescriptionWe are seeking a highly skilled Customer Service Manager to join our team. As a key member of our relationship banking team, you will be responsible for handling customer inquiries and requests...

Company OverviewCathay Pacific Airways Limited is a world-class airline that strives to provide exceptional customer experiences. Our team is dedicated to delivering high-quality services to our passengers, ensuring their safety and satisfaction.

Job DescriptionWe are seeking a talented individual to join our team as an Assistant Customer Business Support Manager. As a key member of our organization, you will be responsible for managing Smart Power Services schemes and customer/stakeholder relationships for energy market related areas or initiatives and businesses related to community sector.In this...

Job DescriptionAs a Customer Service Manager at Mass Transit Railway, you will play a crucial role in managing the operations and logistics of the Customer Caring and Engagement team. This includes providing quality customer services to visitors, passengers, and VIPs.Responsibilities:Manage day-to-day operations of the Customer Caring and Engagement...