Airport Lounge Operations Manager

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time
Cathay Pacific Airways Limited

At Cathay Pacific, we're committed to delivering exceptional service experiences for our premium customers. As a leading airline in the Asia-Pacific region, we take pride in our high standards and dedication to excellence.

We're seeking a highly skilled and experienced Lounge Duty Manager to join our team at Hong Kong International Airport. The successful candidate will be responsible for overseeing the operations of our First and Business class lounges, ensuring that every customer experience meets our high expectations.

The ideal candidate will have a minimum of 7 years' experience in lounge operations, catering hospitality, fine dining, or a similar capacity. They will possess strong leadership and people management capabilities, with solid supervisory experience. A background in supplier management is an advantage.

In this role, you will lead a team of front-of-house staff, working collaboratively with back-of-house teams on food safety, quality control, and operational procedures. Your expertise will ensure seamless service delivery, meeting the high standards expected by our premium customers.



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