Airport Lounge Duty Supervisor
3 days ago
We are looking for an experienced and results-driven individual to lead our lounge operations team. The successful candidate will have a strong background in hospitality, with a minimum of 7 years of experience in a similar capacity. They will be responsible for overseeing the daily operations of the lounge, including supervising food and beverage presentation, quality, and service speed.
A key aspect of this role will be to ensure that all aspects of lounge operations run smoothly and efficiently, with a focus on delivering exceptional customer experiences. To achieve this, the candidate will need to have excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
The ideal candidate will be a strategic thinker with a proven track record of successfully managing teams and driving performance improvement. If you are a motivated and driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Lounge Duty Manager
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeFor US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Role Introduction Reports to: Lounge Service Delivery Manager In order to become one of the world's greatest service brands, service excellence is at the heart...
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Lounge Ambassador
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeFor US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Role Introduction Reports to: Lounge Service Delivery Manager In order to become one of the world's greatest service brands, service excellence is at the heart...
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Lounge Operations Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCathay Pacific Airways Limited is seeking a dedicated and skilled professional to join our team as a Lounge Duty Manager. Reporting to the Lounge Service Delivery Manager, this key role will be responsible for ensuring the seamless operation of our First and Business class lounges at Hong Kong International Airport.As a leader in premium airline service, we...
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Airport Lounge Experience Manager
19 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeAt Cathay Pacific Airways Limited, we are committed to delivering exceptional customer experiences in our lounges. As a key member of our team, you will play a vital role in ensuring that every moment counts for our customers.About the RoleThis is an exciting opportunity to join our team as a Lounge Ambassador. As a ambassador, you will be responsible for...
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Lounge Operations Manager
19 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob OverviewCathay Pacific Airways Limited is seeking a skilled Lounge Duty Manager to oversee the operations of our First and Business class lounges at Hong Kong International Airport.This role requires a strong leader who can manage a team, ensure service excellence, and maintain high-quality standards in food and beverage presentation, quality, and...
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Airport Lounge Experience Lead
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeLounge Manager Job SummaryWe are seeking a highly skilled and experienced Lounge Duty Manager to join our team at Cathay Pacific Airways Limited. In this role, you will be responsible for leading the front-of-house team and ensuring that our lounges consistently deliver exceptional customer experiences.Main ResponsibilitiesRecruit, train, and develop the...
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Airport Maintenance Supervisor
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Airport Authority Hong Kong Full timeJob DescriptionThis is a key role in the Airport Authority Hong Kong, responsible for ensuring the smooth operation of the baggage handling system.ResponsibilitiesProvide first-line response service and fault attendance for Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security Screening...
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Lounge Operations Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob DescriptionCathay Pacific Airways Limited is seeking an experienced professional to fill the role of Lounge Duty Manager. This position involves leading the front-of-house team and ensuring lounge service excellence, while collaborating with back-of-house teams on operations, food safety, and quality control.Key ResponsibilitiesLead the front of house...
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Airport Operations Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Airport Authority Hong Kong Full time**Job Overview**The Airport Authority Hong Kong seeks a skilled Operation Officer to join our team. As an Operation Officer, you will be responsible for ensuring the safe and efficient operation of airfield activities.Main Responsibilities:Provide marshalling guidance for aircraft docking, conduct patrol duties, and check on-ramp operators' performance to...
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Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeIn this role, you will oversee the daily operations of the lounge, including supervising food and beverage presentation, quality, and service speed. You will also be responsible for maintaining high standards of hygiene and financial procedures, ensuring compliance with company and legal requirements.To excel in this position, you will need to have excellent...
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Airport Experience Expert
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeAt Cathay Pacific Airways Limited, we are committed to delivering exceptional service to our customers. As a Lounge Ambassador, you will play a vital role in ensuring that our lounge experience meets the highest standards of quality and excellence.The Lounge Ambassador is responsible for delivering outstanding customer service, anticipating customer needs,...
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Customer Experience Specialist
9 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeWe are seeking a highly skilled and experienced Membership Supervisor to join our team at M+In this role, you will be responsible for delivering high quality customer service duties in the member's lounge, handling customer inquiries and complaints, and performing other ad hoc duties as required.You will be part of a dynamic and collaborative team that...
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Station Duty Supervisor
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeBenefitsJoining Bonus of HK$12,000 subject to terms and conditions.Reporting for duty during adverse weather will be eligible for related allowances.Opportunity to work in a dynamic and growing industry.How to ApplyYou are invited to apply online via the MTR Corporation website or send in your CV stating the position you are applying for by mail to Human...
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Airport Experience Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob OverviewWe are seeking a skilled and experienced professional to join our team as a Lounge Ambassador. As a key representative of Cathay Pacific Airways Limited, you will play a vital role in delivering exceptional customer service and ensuring a memorable experience for our guests.
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Part-time Membership Liaison
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeJob Summary:The West Kowloon Cultural District Authority is seeking a highly motivated and detail-oriented Membership Supervisor to join our team.About the Job:The successful candidate will be responsible for performing high-quality customer service duties in the member's lounge, handling customer inquiries and complaints, processing membership transactions,...
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Part-time Membership Coordinator
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeAs a key member of our West Kowloon Cultural District Authority team, the Membership Supervisor will play a vital role in providing exceptional customer experiences for our members.This includes performing high quality customer service duties in the member's lounge, handling customer inquiries and complaints, and proactively promoting M+ membership to...
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Superintendent, Baggage Handling System Maintenance
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Airport Authority Hong Kong Full timeResponsibilities: Provide first-line response service and fault attendance for Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security Screening Systems (BSS), Powered Baggage Loading Devices ( ), RFID System and other airport facilities Control and monitor the performance of BHS, AABD,...
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Duty Team Leader and Risk Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full timeKey ResponsibilitiesManage and maintain the Company's security standards to protect life and property for all events/functions occurring in the Company.Lead the Duty Team to ensure its performance up to the Company Standard and in-line with the set key performance indicators.Develop and implement standard operating procedures relevant to the Operations Duty...
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Customer Service Ambassador
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeKey Responsibilities:Deliver top-notch service to customers, anticipating their needs and providing personalized assistance.Interact with customers, initiate conversations, and build rapport to enhance the lounge experience.Address customer inquiries, handle feedback, complaints, and requests efficiently.Ensure the lounge environment is clean and organized,...
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Membership Service Manager
17 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeM+ is a leading museum dedicated to collecting, exhibiting, and interpreting visual art, design, architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries.The Part-time Membership Supervisor will be responsible for delivering high quality customer service duties in the member's lounge, handling customer inquiries...