Lounge Operations Manager

Cathay Pacific Airways Limited is seeking a dedicated and skilled professional to join our team as a Lounge Duty Manager. Reporting to the Lounge Service Delivery Manager, this key role will be responsible for ensuring the seamless operation of our First and Business class lounges at Hong Kong International Airport.As a leader in premium airline service, we...

Job DescriptionCathay Pacific Airways Limited is seeking an experienced professional to fill the role of Lounge Duty Manager. This position involves leading the front-of-house team and ensuring lounge service excellence, while collaborating with back-of-house teams on operations, food safety, and quality control.Key ResponsibilitiesLead the front of house...

For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Role Introduction Reports to: Lounge Service Delivery Manager In order to become one of the world's greatest service brands, service excellence is at the heart...

For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Role Introduction Reports to: Lounge Service Delivery Manager In order to become one of the world's greatest service brands, service excellence is at the heart...

Lounge Manager Job SummaryWe are seeking a highly skilled and experienced Lounge Duty Manager to join our team at Cathay Pacific Airways Limited. In this role, you will be responsible for leading the front-of-house team and ensuring that our lounges consistently deliver exceptional customer experiences.Main ResponsibilitiesRecruit, train, and develop the...

We are looking for an experienced and results-driven individual to lead our lounge operations team. The successful candidate will have a strong background in hospitality, with a minimum of 7 years of experience in a similar capacity. They will be responsible for overseeing the daily operations of the lounge, including supervising food and beverage...

At Cathay Pacific Airways Limited, we are committed to delivering exceptional customer experiences in our lounges. As a key member of our team, you will play a vital role in ensuring that every moment counts for our customers.About the RoleThis is an exciting opportunity to join our team as a Lounge Ambassador. As a ambassador, you will be responsible for...

Lounge Duty Manager Job DescriptionCathay Pacific Airways Limited is a leading airline with a reputation for delivering exceptional customer experiences.The Lounge Duty Manager plays a critical role in ensuring that our lounges meet the highest standards of quality, safety, and customer satisfaction.The successful candidate will have a deep understanding of...

About the RoleWe are looking for a highly motivated and experienced Lounge Duty Manager to join our team at Cathay Pacific Airways Limited.The successful candidate will have a strong background in hospitality and leadership, with excellent communication and interpersonal skills.The role involves overseeing the daily operations of our lounges, managing a team...

In this role, you will oversee the daily operations of the lounge, including supervising food and beverage presentation, quality, and service speed. You will also be responsible for maintaining high standards of hygiene and financial procedures, ensuring compliance with company and legal requirements.To excel in this position, you will need to have excellent...

As a Lounge Ambassador at Cathay Pacific Airways Limited, you will have the unique opportunity to work with a talented team of professionals who share a common goal: to deliver exceptional customer experiences in our lounges.About the RoleYour primary responsibility will be to create memorable experiences for our customers by delivering exceptional service,...

Key Responsibilities:Deliver top-notch service to customers, anticipating their needs and providing personalized assistance.Interact with customers, initiate conversations, and build rapport to enhance the lounge experience.Address customer inquiries, handle feedback, complaints, and requests efficiently.Ensure the lounge environment is clean and organized,...

Job DescriptionThis role is responsible for delivering excellent technical/non-technical support on global internal customers with outstanding customer service, satisfaction, and timeliness within the organization's service level targets.Key Responsibilities:Support Service Centre activities on a scheduled 7x24 shift roster (including Saturday, Sunday and...

Job OverviewWe are seeking a skilled and experienced professional to join our team as a Lounge Ambassador. As a key representative of Cathay Pacific Airways Limited, you will play a vital role in delivering exceptional customer service and ensuring a memorable experience for our guests.

Cathay Pacific Airways Limited is a world-class airline that prides itself on its commitment to service excellence. As a key member of our team, you will have the opportunity to make a real difference in the lives of our customers.About the RoleThis is an exciting opportunity to join our team as a Lounge Ambassador. As a ambassador, you will be responsible...

Job DescriptionCathay Pacific Airways Limited is a world-renowned airline that values service excellence. As the Lounge Ambassador, you will be at the forefront of delivering exceptional customer experiences in our lounges.About the RoleYou will play a crucial role in ensuring that every customer interaction is memorable and enjoyable. This involves...

Role OverviewThe Lounge Duty Manager plays a critical role in delivering exceptional customer experiences at Cathay Pacific Airways Limited's lounges. As a leader, you will oversee the front-of-house team, ensuring that every guest receives personalized attention and unparalleled service quality.ResponsibilitiesDevelop and implement strategies to enhance...

We are seeking a highly skilled and experienced Membership Supervisor to join our team at M+In this role, you will be responsible for delivering high quality customer service duties in the member's lounge, handling customer inquiries and complaints, and performing other ad hoc duties as required.You will be part of a dynamic and collaborative team that...

Job Summary:The West Kowloon Cultural District Authority is seeking a highly motivated and detail-oriented Membership Supervisor to join our team.About the Job:The successful candidate will be responsible for performing high-quality customer service duties in the member's lounge, handling customer inquiries and complaints, processing membership transactions,...

We are looking for a Senior Officer, Outreach & Corporate Wellness to drive business, build and maintain strong relationships with corporate clients of all outreach events.Job Responsibilities:Supports vaccination outreach and health lounge events.Handles routine administration work related to outreach events independently.Communicates with corporate clients...