Customer Delight Specialist
6 days ago
As a Lounge Ambassador at Cathay Pacific Airways Limited, you will have the unique opportunity to work with a talented team of professionals who share a common goal: to deliver exceptional customer experiences in our lounges.
About the RoleYour primary responsibility will be to create memorable experiences for our customers by delivering exceptional service, interacting with them, and addressing their inquiries in a professional manner. You will work closely with our Supervisor to ensure smooth day-to-day operations and provide on-the-job training to new employees.
You will also be involved in monitoring the lounge environment, conducting quality control and quality audit activities, and contributing to the development of our team members. We are looking for individuals who possess a customer service-oriented attitude, energy, and a helpful personality. If you are passionate about delivering exceptional service and creating memorable experiences, we encourage you to apply for this exciting opportunity.
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Steamed Delight Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeThe Shangri-La Group is renowned for its distinctive Asian hospitality. We operate five Shangri-La properties in Hong Kong, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club.We are seeking a qualified 1st Dim Sum Chef to join our team at Island Shangri-La, Hong Kong. As a key...
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Customer Service Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeWe are looking for a dedicated and detail-oriented Customer Service Specialist to join our team as a Membership Supervisor. In this part-time role, you will be responsible for handling membership transactions, providing excellent customer service, and ensuring a positive experience for our members.The successful candidate will have a higher diploma or above...
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Customer Experience Specialist
10 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China ABC Pathways School Full timeAbout the Position:ABC Pathways School is looking for a Customer Experience Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service, handling student-related matters, and maintaining accurate records.Key Responsibilities:Provide exceptional customer service to students, parents, and staff.Handle...
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Senior Banking Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeCompany OverviewDBS Bank (Hong Kong) Limited is a leading financial institution that enables and empowers its customers through efficient, nimble, and resilient infrastructure.We manage the majority of our operational processes and strive to delight our business partners through multiple banking delivery channels.
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Customer Service Delivery Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China British Council Full timeJob Description:We are seeking a highly skilled and experienced Customer Service Delivery Specialist to join our team in Hong Kong. As an Exams Support Professional, you will be responsible for providing exceptional customer service experience for customers meeting all British Council Key Performance Indicators (KPIs) for customer satisfaction.Key...
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Customer Service Specialist
8 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany OverviewCathay Pacific Airways Limited is a trusted partner in delivering exceptional customer experiences. Our Global Business Services Department establishes end-to-end processes and services to simplify, innovate, and automate our operations.Job DescriptionWe are seeking an experienced Customer Service Specialist to provide high-quality customer...
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Enterprise Customer Success Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China dynaTrace software GmbH Full timeDynatrace software GmbH is seeking an Enterprise Customer Success Specialist to join our team. In this role, you will be responsible for ensuring the successful adoption and utilization of our platform by our largest enterprise customers.You will work closely with cross-functional teams to develop and execute customized engagement plans that drive customer...
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Customer Experience Advocate
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob SummaryBank of China (Hong Kong) Limited seeks a skilled Customer Service Specialist to join its team. The successful candidate will be responsible for providing exceptional customer experiences, promoting automated banking services, and enhancing business sales productivity.About the RoleThe Customer Service Specialist will report to the Department Head...
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Customer Service and Data Specialist
8 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China JCDecaux Transport Hong Kong Full timeJob DescriptionThe Customer Service and Data Specialist will provide administrative support to the Sales Team, engage in data collection and analysis, and develop photo and video content. The role requires strong communication and organizational skills, as well as proficiency in video and photo editing tools.Responsibilities:Support the Sales Team with...
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Hong Kong, Central and Western District, Hong Kong SAR China NexLen International Limited Full timeAbout the JobWe are seeking a highly motivated Customer Experience and Revenue Growth Specialist to join our team at NexLen International Limited. The successful candidate will be responsible for driving revenue growth, improving customer satisfaction, and building strong relationships with clients.Key Responsibilities:Develop and implement strategies to...
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Public Relations Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full timeAbout the RoleAs a Public Relations Specialist, you will contribute to our success by engaging in day-to-day client activities under the supervision and guidance of senior team members. You are required to actively learn the ropes and support the senior account team members to manage client relationships, satisfying and delighting clients and generating new...
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Technical Integration Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full timeWe're on the hunt for a Technical Integration Specialist who can help us deliver exceptional customer experiences through seamless API integrations.About the RoleIn this critical position, you'll be responsible for ensuring that our API solutions are perfectly integrated with our clients' systems, enabling them to achieve their business goals. Your expertise...
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Dedicated Operational Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeBusiness OverviewDBS Bank (Hong Kong) Limited is a leading financial institution that enables and empowers businesses with efficient and resilient infrastructure through strategic focus on productivity, quality & control, technology, people capability and innovation.In Group Technology and Operations (T&O), we manage the majority of the bank's operational...
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Customer Service Specialist
8 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full timeAbout Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services provider in Hong Kong and beyond. Our team focuses on delivering exceptional customer experiences, driving business growth through proactive sales efforts, and fostering a culture of teamwork and progressiveness.Job Purpose:To provide top-notch service to walk-in...
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Customer Acquisition Professional
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China YF Life Full timeAbout This RoleWe are seeking a highly motivated Insurance Conversion Specialist to join our sales team at YF Life.In this role, you will be responsible for converting online sales leads into paying customers and providing exceptional customer service.You will be responsible for reaching sales leads, educating customers, and assisting in conversion on online...
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Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeBusiness Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...
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Customer Experience Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeKey ResponsibilitiesDeliver exceptional customer service and sales support in a contact centre environment on products and propositions that cater to various customer segments.Provide high-quality written communication via digital channels to resolve customer inquiries efficiently.Read and interpret customer digital inquiries to identify their needs and...
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Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeJob Description - Analyst, Specialists, Equities Operations, Vickers Securities (WD69625)Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we...
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Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeJob Description - Analyst, Specialists, Equities Operations, Vickers Securities (WD69625)Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage...
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Customer Experience Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeJob DescriptionThe Educator role at Lululemon Athletica is a critical position that sets the tone for our customer experience. As an Educator, you'll be responsible for engaging with customers, providing top-notch product knowledge, and showcasing our brand's values and culture.You'll work closely with your colleagues to create a seamless shopping...