Dedicated Operational Support Specialist
2 days ago
Business Overview
DBS Bank (Hong Kong) Limited is a leading financial institution that enables and empowers businesses with efficient and resilient infrastructure through strategic focus on productivity, quality & control, technology, people capability and innovation.
In Group Technology and Operations (T&O), we manage the majority of the bank's operational processes and strive to delight our business partners through multiple banking delivery channels.
Job Responsibilities
- We are seeking a highly motivated Dedicated Operational Support Specialist to support the client onboarding team in daily processing including account opening and static data maintenance.
- The ideal candidate will review client documents/instructions and update system information as a checker.
- You will verify system data against client documents/instructions as a checker and ensure returned mail handling.
- Additionally, you will assist in audit, regulatory review, FATCA and CRS reporting.
- Promptly responding and providing solutions to enquiries from Front office/Customer center/Branch is also an essential part of this role.
- You will support UAT if needed.
Requirements and Qualifications
- A University degree with minimum 3 years of relevant experience within the Banking & Finance industry is required.
- Excellent attention to detail, good analytical, problem-solving and communication skills are necessary.
- Good understanding of IT systems and operational banking processes is crucial.
- Able to improve processes, coordinate multiple tasks and demonstrate strong teamwork skills.
- Good command of written and spoken English and Chinese. Proficiency in Putonghua is an advantage.
Benefits and Advantages
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
Professional Development Opportunities
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