Senior Officer

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Prudential Hong Kong Limited Full time

We are seeking a highly organized self-starter to join our team as a Senior Officer in the Customer Service Centre. The ideal candidate will have strong analytical and problem-solving skills, as well as excellent written and spoken communication skills in English and Chinese, including Putonghua.

Job Overview:

  • Process customer enquiries and provide accurate and timely responses
  • Support leaders to provide training to new staff and offer advice on case handling
  • Communicate and coordinate with different functions/departments to enhance operation efficiency and effectiveness

Responsibilities:

  • Respond to customer feedback and concerns in a timely and professional manner
  • Oversee and assess staff activities, providing guidance and immediate assistance as needed

Requirements:

  • Secondary education or above
  • Passed IIQE paper 1, 3 and 5
  • 5 years of experience in Customer Service Operations
  • Good analytical and problem-solving skills
  • Ability to work independently under pressure and deal with difficult situations in a friendly manner

  • Senior Officer

    7 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Link REIT Full time

    Select how often (in days) to receive an alert: Senior Officer / Officer - Technical Support Job Duties Plan and advise to stakeholders on maintenance, renovation, and A&A works Communicate with different end users to ensure works comply with statutory requirements & procedures and are completed to internal standards Conduct site inspection for work...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong University Full time

    Senior Project Officer/Project Officer (at the rank of Clerk I/II) Apply now Ref.: 530931Work type: Full-timeDepartment: Li Ka Shing Faculty of Medicine (20000)Categories: Executive / Technical / SupportSenior Project Officer/Project Officer (at the rank of Clerk I/II) in the LKS Faculty of Medicine (Ref.: 530931) (to commence as soon as possible, on a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong University Full time

    Job Title: Senior Project Officer/Project OfficerAbout the Role:The University of Hong Kong is seeking a highly skilled and experienced individual to fill the position of Senior Project Officer/Project Officer. As a member of the LKS Faculty of Medicine, you will play a vital role in supporting the operation of undergraduate admissions, including...

  • Senior Officer

    5 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full time

    Senior Officer / Assistant Manager, Customer Services (Corporate Banking) Post Date 04/12/2024 Division Corporate Banking Department/Branch Marketing You will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking...

  • Senior Officer

    5 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Limited Full time

    Our client is a top global insurer looking for a Senior Officer to join their Finance Transformation project, focusing on data analysis. The perfect candidate will possess a strong finance and IT background, experience in transformation initiatives, and a solid grasp of behavioral finance concepts, including the "ostrich" effect. This role will play a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Midland Holdings Limited Full time

    Senior Corporate Communications Officer (PR)We are looking for a talented Senior Corporate Communications Officer to drive our team forward. This pivotal role will shape our corporate narrative, lead high-impact communications initiatives, and strengthen our market position. The successful candidate will bring proven expertise in event coordination,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Airport Authority Hong Kong Full time

    Job Description - Senior Officer, Technical (CADD/BIM) (240769) Senior Officer, Technical (CADD/BIM) - ( 240769 ) This is a fixed-term contract position of minimum 2 years with possibility for renewal subject to organization need and individual performance. Responsibilities: Provide CADD design and drafting services for preparation of detailed design, site...

  • Senior Officer

    5 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Prudential Hong Kong Limited Full time

    Senior Officer / Officer, Customer Service Centre (Counter) Apply locations Hong Kong time type Full time posted on Posted 4 Days Ago job requisition id 25010348 Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion...


  • Hong Kong, Central and Western District, Hong Kong SAR China Airport Authority Hong Kong Full time

    About Us\The Airport Authority Hong Kong is responsible for the management and operation of one of the world's busiest airports.\We are seeking a highly skilled and experienced Senior Officer, Technical to join our team in this exciting opportunity.


  • Hong Kong, Central and Western District, Hong Kong SAR China Moody's Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Compliance Officer to lead our Compliance team in the APAC region. The successful candidate will be responsible for providing Compliance advice and guidance to Moody's businesses, serving as a subject matter expert on key Compliance risks, and coordinating regulatory supervisory matters.


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Yip Service Company Limited Full time

    Senior Property and Facility Officer / Property and Facility Officer 6 days ago Be among the first 25 applicants Assist the area manager in providing high-quality property management services Organize meetings and carry out administrative duties for Incorporated Owners Establish and maintain good relationship with tenants Handle emergency incidents, customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job DescriptionCompany OverviewMTR Corporation is one of the world's leading rail companies, operating a comprehensive network of trains and buses in Hong Kong. We are committed to providing safe, reliable, and efficient transportation services to our customers while promoting sustainable development and community engagement.Job Title: Senior Maintenance...


  • Hong Kong, Central and Western District, Hong Kong SAR China AtkinsRéalis Full time

    We're AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that...


  • Hong Kong, Central and Western District, Hong Kong SAR China Futu Holdings Limited Full time

    Senior Compliance Officer (Business Compliance) Provide compliance advice to business units and associated parties, including comments on new business initiative Formulate and implement policies and procedures to ensure compliance with the regulations Monitor and assess the effectiveness of the compliance program and make recommendations for improvements,...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Education University of Hong Kong Full time

    At The Education University of Hong Kong, we are seeking a highly skilled and experienced Senior Administrative Officer to join our team. This is an exciting opportunity for someone who wants to provide administrative support to various academic programmes and work closely with internal and external parties.The appointee will be responsible for providing a...


  • Hong Kong, Central and Western District, Hong Kong SAR China JPC TEXSON LTD Full time

    Company OverviewOur company is dedicated to owning and investing in office buildings in Hong Kong, aiming to provide high-quality properties for businesses.We possess a diverse portfolio of office buildings and premises across the city, catering to a range of client needs.Job DescriptionJob Title: Senior Leasing Officer (28K-36K)Responsibilities: The...


  • Hong Kong, Central and Western District, Hong Kong SAR China KOS International Limited Full time

    Senior Officer, Human Resources (BP/Engagement) (61686) Hong Kong About the Client Our client is a sizable and well-established corporation within the Logistics sector. They are now looking to strengthen their HR Team and bring on a passionate and strategic talent as Senior Officer, Human Resources. About the Role Act as an HR business partner to multiple...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job OverviewThe Senior Housing Officer is responsible for providing leadership and guidance to property management staff and service contractors, ensuring that all aspects of property management are carried out efficiently and effectively.Key ResponsibilitiesProvide leadership and guidance to property management staff and service contractors to ensure...


  • Hong Kong, Central and Western District, Hong Kong SAR China Job-Hunter Full time

    About the CompanyJob-Hunter is a leading group of companies managing diversified businesses in trading & manufacturing and online retail.We are seeking a highly motivated and experienced Senior Legal Officer to join our team. The successful candidate will be responsible for providing legal support to various departments and business units.In this role, you...

  • Senior Officer

    5 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Chevalier Group Full time

    3 days ago Be among the first 25 applicants VR Management Limited is a healthcare service management company under Chevalier Group to manage the Group's portfolio of healthcare investments, including Ventria Residence ( Hong Kong's first private luxury Continuing Care Retirement Community and Ventria Rehabilitation Centre ( a private rehabilitation clinic...