Senior Housing Officer

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

Job Overview

The Senior Housing Officer is responsible for providing leadership and guidance to property management staff and service contractors, ensuring that all aspects of property management are carried out efficiently and effectively.

Key Responsibilities

  • Provide leadership and guidance to property management staff and service contractors to ensure efficient and effective delivery of services.
  • Develop and implement policies and procedures to improve resident satisfaction and engagement.
  • Conduct regular inspections and audits to ensure compliance with House Rules and Deeds of Mutual Covenant.
  • Provide training and development opportunities to enhance the skills and knowledge of property management staff.

Requirements

  • Degree in a related discipline or a membership of a recognised professional qualification with a minimum of 3 years' relevant experience; OR Higher Diploma with a minimum of 5 years' relevant experience, of which 2 years should be at supervisory level.
  • Possession of Property Management Practitioner (Tier 2) Licence.
  • Strong leadership and management skills, with the ability to motivate and inspire property management staff.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, staff, and stakeholders.


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