Customer Service Officer

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...

Counter Services Officer (Bank Teller) - With Attractive Package Post Date: 11/06/2024 Division: Retail Banking Department/Branch: Branch Reporting to the Branch Manager, you will be responsible for handling counter transactions and assisting in back office duties. You will also provide quality customer services and promote our Retail Banking products to...

Assists SME Customer Services Manager to supervise SME Customer Service Team that provides all-round services & support to Dah Sing Bank SME customers, including business acquisition, after-sales enquiry, account enquiry, campaign enquiry, performing transactions & digital channels support, for local and cross-border SME customers. Supervises and evaluates...

Officer, Customer Services (Contact Centre - SME) Responsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer.  Acquire SME business by inbound tag-on or outbound tele-marketing.  Deliver consistent quality...

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them...

Officer, Customer Services (Contact Centre - General Banking) Responsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking, eBanking, Mobile Banking, ATM, emai & social media presence.  Deliver consistent...

Job Summary: As a Customer Service Representative, you will be the first point of contact for clients. This role involves handling inbound and outbound calls, as well as managing email correspondence. Your primary objective will be to provide outstanding customer service, resolve inquiries, and support our clients in navigating their insurance needs.   Key...

Responsibilities Deliver quality customer services through counter transactions Cross-sell retail banking products Support back-end branch operations Requirements Secondary School graduate or above Relevant teller experience an advantage Strong sales and service orientation with outgoing personality and good communication skills Proficiency...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Job DescriptionCompany OverviewAs a leading financial institution, Bank of China (Hong Kong) Limited aims to provide innovative and professional financial services to its customers.Job ResponsibilitiesDeliver high-quality customer service through counter transactions and develop a comprehensive understanding of retail banking products and services....

To provide proactive service to walk-in customers and conduct selling of personal loan products to satisfy customers’ needs. Main Responsibilities: Station at Personal Loan Service Corner of selected branch and responsible for clean lending acquisition activities. Meet and exceed personal loan target assigned. Take proactive role to solicit sales from...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

Job Description Provide services to customers and sales channel personnel at remote Customer Centers Support Life Operation Project, including LA and Claims Instant Cheque Services Handle frontline enquiries and prepare replies to letters, emails, faxes, quotations, and document retrieval Assist in checking and processing new business applications Collect...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Job DescriptionWe are seeking a highly skilled Customer Service Ambassador to join our team at Bank of China (Hong Kong) Limited. This role is perfect for individuals who are passionate about delivering exceptional customer service and are eager to take on new challenges.Key Responsibilities:Greeting and Escorting Customers: The ideal candidate will be...

About UsAIA International Limited is dedicated to helping individuals and communities live Healthier, Longer, Better Lives. Our mission is to provide innovative solutions that address the evolving needs of our customers and society.Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will be responsible for handling...

Responsibilities: Greet customers and assist in escorting customers including platform, answering enquiries in order to promote customer experience excellence and enhance its competitiveness by leveraging and strengthening the growth in business sales productivity; Assist in managing the bank hall environment to divert customers in queue and counters,...

Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Bank Of China (Hong Kong) Limited.About the RoleThis is an exciting opportunity for a customer-focused individual to deliver exceptional service and support to our clients. The successful candidate will be responsible for providing quality customer services...

Company OverviewBANK OF CHINA (HONG KONG) LIMITED is a leading financial services institution in Hong Kong, committed to providing high-quality banking and insurance services to individuals and businesses. Our company values innovation, customer-centricity, and teamwork.Job DescriptionWe are seeking an experienced Deputy/Assistant Teleservices Manager to...

Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...