Customer Service Officer
3 days ago
Responsibilities:
- Champion the one-stop personal banking services at branches
- Deliver quality customer services through counter transactions
- Identify existing and prospective customers' needs of financial services, including both products and services
- Grasp opportunities to cross-sell appropriately
- Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
- Support back-end branch operations
- Secondary School graduate or above
- Possesses customer servicing experiences, candidates with previous bank counter servicing experiences a definite advantage
- Strong sense of result orientation
- Strong in delivering quality services to diverse customer types
- Outgoing, proactive and with strong eagerness to learn
- Strong communication skills and attention to details
- Proficiency in English and Cantonese as well as fluency in Putonghua
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Officer, Customer Services
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeOfficer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...
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Customer Service Representative
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeJob Summary: We are seeking a highly motivated and organized Senior Officer to provide administrative support to our marketing teams related to customer service. About the Role: The successful candidate will be responsible for handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as handling customer...
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Customer Service Representative
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Air Charter Service Part timeOur company, Air Charter Service, is a leading charter provider that delivers exceptional experiences to our clients.We are seeking an enthusiastic individual to join our team as a Telemarketing Specialist. As a key member of our sales team, you will be responsible for promoting our services to potential customers through warm calls and other marketing...
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Customer Services Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeCustomer Services Officer (Ref: CC/GETS/CSO) Posted on 07/10/24 17:32 Full Time Hong Kong SAR Responsibilities: Handle telephone & email enquiries and welcome customers' feedback in a professional manner. Establish a professional image as Software Guidance / Solution Provider / Adviser. Maintain a good customer relationship by providing one-stop customer...
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Customer service officer
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Asia Pacific Soft Ltd. Full timeAsia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers' business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...
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Officer, Customer Services
18 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeOfficer, Customer Services (Phone Banking - General Banking) Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking, eBanking, Mobile Banking, ATM, email & social media presence. Deliver consistent quality...
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Customer Service Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and...
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Customer Services Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full timeCustomer Services Officer (Airline Services)About the CompanyAsia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international leading...
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Senior Customer Service Professional
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeJob Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...
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Customer Service Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeAt Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them...
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Customer Service Officer Role
16 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeJob OverviewThe Bank of China is seeking a motivated and customer-focused Customer Service Officer to join our Personal Banking and Wealth Management Department. As a key member of our team, you will be responsible for delivering exceptional customer service through counter transactions, supporting back-end branch operations, and cross-selling retail banking...
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Customer service officer
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeSome careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal...
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Senior Officer
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential Hong Kong Limited Full timeWe are seeking a highly organized self-starter to join our team as a Senior Officer in the Customer Service Centre. The ideal candidate will have strong analytical and problem-solving skills, as well as excellent written and spoken communication skills in English and Chinese, including Putonghua.Job Overview:Process customer enquiries and provide accurate...
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Officer, Customer Services
18 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeResponsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer. Acquire SME business by inbound tag-on or outbound tele-marketing. Deliver consistent quality services to maintain the image of professionalism. Main...
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Customer Service Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full timeAbout Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...
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Customer Service Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full timeAbout Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...
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Customer Service Representative
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeAbout the Role:We are seeking a motivated and results-driven Banking Customer Support Specialist to join our Retail Banking division. As a key member of our team, you will be responsible for delivering exceptional customer service and support through multiple channels.Key Responsibilities:Deliver consistent quality services, handle customer...
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Customer Services Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Full timeJob Responsibilities Handle incoming calls from customer hotline Identify customer needs and provide quality services Provide administrative support in Call Centre Maintain day to day operation and functions of the EV Charging Network Handle customers' enquiries and complaints Handle telephone enquiries and complaints Good communication and interpersonal...
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Customer Service Coordinator
8 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeInternational Executive Service Corps is recruiting a Customer Service Coordinator - Loan Business to provide end-to-end support to our Telemarketing and Direct Sales Teams.Job Description:The successful candidate will be responsible for delivering customer-centric services, managing customer interactions, and driving business growth through effective...
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Junior Customer Service Officer
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Wonder Full timeWonder is a leading payments gateway and FinTech platform for merchants in Hong Kong and Asia Pacific, enabling any merchant to get paid effortlessly.Currently, Wonder is Hong Kong's first fully digital all-in-one payments gateway platform where any merchant can self-KYC online in minutes, open an account, collect payments and manage transactions all from a...