Officer, Contact Center Customer Service

We are seeking a seasoned Contact Center Transformation Strategist to join our team at Eames Consulting. This is an exceptional opportunity for a highly motivated and experienced professional to lead the transformation of our contact center operations.About UsEames Consulting is a leading consulting firm that specializes in customer experience and process...

Officer, Customer Services (Contact Centre - SME) Responsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer.  Acquire SME business by inbound tag-on or outbound tele-marketing.  Deliver consistent quality...

Officer, Customer Services (Contact Centre - General Banking) Responsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking, eBanking, Mobile Banking, ATM, emai & social media presence.  Deliver consistent...

Responsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer. Acquire SME business by inbound tag-on or outbound tele-marketing. Deliver consistent quality services to maintain the image of professionalism. Main...

On The Job You Will Support department head in developing programs and roadmaps pivoting a human center contact center for servicing customers and distributors. Review, design and execute changes to internal processes, eliminate redundant tasks and drive digital processes for the benefits of customer and staff experience. Recognize customer needs and...

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Citi is a global bank with over 200 years of experience connecting millions of people across hundreds of cities and countries. Our unparalleled global network enables us to provide a broad range of financial services and products to our clients, including consumers, corporations, governments, and institutions.About This RoleAs an Officer, Contact Center...

We are seeking a highly motivated and experienced Digital Transformation Leader to join our team at Eames Consulting. As a key member of our organization, you will play a crucial role in driving digital transformation initiatives that enhance customer experience.About the RoleThe ideal candidate will have a strong background in customer journey design,...

Job Description:Inchcape plc is seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer service department, you will play a crucial role in delivering exceptional customer experiences and promoting our vehicle servicing products.Responsibilities:Make outbound calls to customers to remind them of upcoming...

Job Responsibilities: Make outbound calls for Service Reminders and invite customers to return for regular maintenance. Identify customer needs and proactively offer relevant services/products (e.g., Motor Insurance) and/or refer to the respective unit for further handling. Handle customer enquiries from telephone or other channels regarding vehicle...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking,...

Senior Officer / Assistant Manager, Customer Services (Corporate Banking) Post Date 04/12/2024 Division Corporate Banking Department/Branch Marketing You will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking...

Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it,...

Direct message the job poster from Huawei Hong Kong Research Center (HKRC) Campus Recruitment Manager at Huawei Hong Kong Research Center | We Are Hiring! About Huawei Hong Kong Research Center (HKRC) Established in 2018, HKRC is a fast-growing international research center that focuses on chipsets, software engineering, AI and theoretical research. For a...

About the RoleWe are seeking a highly skilled Data Center Operations Strategist to join our team at Classy Wheeler Limited. In this critical role, you will be responsible for ensuring the smooth operation of our data centers, providing exceptional service to our customers, and driving business growth through strategic planning.Key ResponsibilitiesVIP...

Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together. Why Mox Everything at Mox – from our products,...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team’s operation....

Job Summary: As a Customer Service Representative, you will be the first point of contact for clients. This role involves handling inbound and outbound calls, as well as managing email correspondence. Your primary objective will be to provide outstanding customer service, resolve inquiries, and support our clients in navigating their insurance needs.   Key...

Hang Seng Bank Limited: A Leader in Retail DistributionWe are seeking high-caliber professionals to join our team as Branch Service Executives I (C) in our retail distribution division. As a leader in the banking industry, Hang Seng Bank Limited is committed to service excellence and attracting top talent.About Our CompanyHang Seng Bank Limited is one of...