Customer Service Officer, Service Hotline

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China PrimeCredit Limited Full time
Customer Service Officer, Service Hotline & Digital Services (With Gratuity)

6 days ago Be among the first 25 applicants

Responsibilities:

  • Handle phone enquiries and requests on credit card in a professional manner, including but not limited to statement and transaction information, marketing/promotion programs, customer information updates, etc.
  • Handle live chat enquiries and requests related to personal loans and credit cards.

What you have:

  • Gratuity & competitive benefit package
  • Monthly incentive and shift allowance
  • On-the-job training with pay
  • Work Smart & Earn More

What you need:

  • Form 5 / DSE graduate or above
  • At least 2 years' relevant working experience in consumer finance / retail banking industry
  • Shift duty is required
  • Proficient in both spoken & written English & Chinese
  • Experience in service hotline or live chat handling is an advantage
  • Candidate with more experience will be considered as Senior Customer Service Officer.

This is a very rewarding and exciting opportunity. We offer an attractive remuneration to the successful candidates. Please forward your resume with present and expected salary by clicking "APPLY" .

All applications will be treated in strict confidence and only be used for recruitment-related purposes.

Seniority level

Entry level

Employment type

Contract

Job function

Customer Service and Marketing

Industries

Financial Services and Banking

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