Customer Services Officer

Job Description:The Customer Service Officer will be responsible for handling customer inquiries and providing support via phone. This role requires strong communication skills, a member experience focus, and the ability to understand clients' needs and demands.Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve customer...

Customer Services Officer (Ref: CC/GETS/CSO)Posted on 07/10/24 17:32Full Time Hong Kong SARResponsibilities:Handle telephone & email enquiries and welcome customers' feedback in a professional manner.Establish a professional image as Software Guidance / Solution Provider / Adviser.Maintain a good customer relationship by providing one-stop customer...

About the Role:We are seeking a highly skilled and organized Receptionist and Administrative Officer to join our Eureka Language Services Limited team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, handling reception-related tasks, and performing various administrative duties. This is an...

Customer Services Officer (1-Year contract) The incumbent will be responsible for handling enquiries and feedback from customers and bank representatives, delivering quality customer service. Job Requirements: Diploma or above (holding professional insurance qualification (e.g. IIQE, FLMI) is definitely an advantage) 1 year working experience in life...

Job OverviewThe BOC Group Life Assurance Company Limited is seeking a dedicated and customer-focused individual to join our team as a Customer Services Officer. In this role, you will be responsible for handling enquiries and feedback from customers and bank representatives, delivering quality customer service.

Royal Caribbean Group is seeking a Customer Service Liaison Officer to join our team. This mid-senior level contract position requires 5-6 months of onboard work and involves providing exceptional guest experiences through proactive listening and issue resolution.About the RoleAs a Customer Service Liaison Officer, you will utilize your outstanding...

Customer Service Officer, Service Hotline & Digital Services (With Gratuity) 6 days ago Be among the first 25 applicants Responsibilities: Handle phone enquiries and requests on credit card in a professional manner, including but not limited to statement and transaction information, marketing/promotion programs, customer information updates, etc. Handle...

Customer Services Officer (Airline Services)About the CompanyAsia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international leading...

Customer Services Officer (Airline Services) About the Company Asia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international...

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them...

About UsMTR Corporation is a leading transportation provider in Hong Kong, operating a comprehensive network of Mass Transit Railway lines. We are committed to providing safe, efficient, and reliable services to our customers.Job OverviewThis role is an exciting opportunity to join our team and contribute to the success of our High Speed Rail operations. As...

Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

Job Summary">">In this role, you will be responsible for handling customer inquiries and requests related to credit cards and personal loans. You will provide professional assistance and support to customers via phone and live chat.">About Us">">PrimeCredit Limited is a leading financial services provider in the industry. We are committed to delivering...

Job ResponsibilitiesHandle incoming calls from customer hotlineIdentify customer needs and provide quality servicesProvide administrative support in Call CentreMaintain day to day operation and functions of the EV Charging NetworkHandle customers' enquiries and complaintsHandle telephone enquiries and complaintsGood communication and interpersonal skillsWork...

Wonder is a leading payments gateway and FinTech platform for merchants in Hong Kong and Asia Pacific, enabling any merchant to get paid effortlessly.Currently, Wonder is Hong Kong's first fully digital all-in-one payments gateway platform where any merchant can self-KYC online in minutes, open an account, collect payments and manage transactions all from a...

Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...

For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Role Introduction Reports to: Service Excellence Lead If you are attracted by the dynamic airport operations and hold a strong passion in providing a great...

Customer Service RoleWe are looking for a highly motivated and customer-focused individual to join our team as a Mass Transit Rail Customer Service Officer. In this role, you will be responsible for providing exceptional customer service to passengers at our high-speed rail stations.Key Responsibilities:Responding to customer inquiries and resolving issues...

Make a Lasting Impact at HSBCWe are seeking highly motivated individuals to join our team as Senior Customer Service Officers. This is an exceptional opportunity to deliver outstanding customer service and make a positive impact on the lives of our customers.">Company Overview:HSBC is a global banking and financial services company with a rich history of...