Customer Services Officer Position

Customer Service Officer | Multiple roles | shift allowance The role involves providing 24/7 customer support through various channels, promptly diagnosing and resolving IT-related issues. Additionally, it requires collaboration with internal teams and external vendors to ensure effective issue resolution and enhance user satisfaction. Responsibilities...

Officer, Customer Services (Phone Banking - General Banking) Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking, eBanking, Mobile Banking, ATM, email & social media presence. Deliver consistent quality...

Royal Caribbean Group is seeking a Customer Service Liaison Officer to join our team. This mid-senior level contract position requires 5-6 months of onboard work and involves providing exceptional guest experiences through proactive listening and issue resolution.About the RoleAs a Customer Service Liaison Officer, you will utilize your outstanding...

Job DescriptionThis role is designed for a professional to handle customer enquiries, feedbacks and instructions through multi-channels. The ideal candidate will acquire SME business by inbound tag-on or outbound tele-marketing.The main responsibilities of this position include achieving SME hotline's service level, handling customer enquiries and complaints...

Job Description:The Customer Service Officer will be responsible for handling customer inquiries and providing support via phone. This role requires strong communication skills, a member experience focus, and the ability to understand clients' needs and demands.Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve customer...

Customer Service OfficerJob No.: 493735Employment Type: Full timeDepartments: Personal Banking and Wealth Management DepartmentJob Functions: Customer Services, Relationship ManagementResponsibilities:Champion the one-stop personal banking services at branchesDeliver quality customer services through counter transactionsIdentify existing and prospective...

Responsibilities: Handle incoming calls from customers and internal stakeholders in a professional manner. Responsible for life insurance product inquiries. Arrange follow-up calls with customers. Handle customers' complaints and inquiries. Record call information in the company system. Perform ad-hoc tasks assigned by supervisors. Working hours: Monday -...

Customer Services Officer (Ref: CC/GETS/CSO)Posted on 07/10/24 17:32Full Time Hong Kong SARResponsibilities:Handle telephone & email enquiries and welcome customers' feedback in a professional manner.Establish a professional image as Software Guidance / Solution Provider / Adviser.Maintain a good customer relationship by providing one-stop customer...

We are looking for a skilled CUSTOMER SERVICE OFFICER to join our team at Dah Sing Bank. As a key member of our customer-facing team, you will be responsible for handling customer inquiries, resolving issues, and providing expert advice to our valued clients. Your primary goal will be to deliver exceptional service, exceeding customer expectations and...

About the Role:We are seeking a highly skilled and organized Receptionist and Administrative Officer to join our Eureka Language Services Limited team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, handling reception-related tasks, and performing various administrative duties. This is an...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

Customer Services Officer (Airline Services)About the CompanyAsia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international leading...

Make a Lasting Impact at HSBCWe are seeking highly motivated individuals to join our team as Senior Customer Service Officers. This is an exceptional opportunity to deliver outstanding customer service and make a positive impact on the lives of our customers.">Company Overview:HSBC is a global banking and financial services company with a rich history of...

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them...

About the RoleWe are looking for a highly motivated and experienced Personal Banking Officer to join our team in the Customer Services department. As a key member of our team, you will be responsible for providing exceptional customer service, supporting back-end branch operations, and identifying opportunities to grow our business.ResponsibilitiesProvide...

About UsMTR Corporation is a leading transportation provider in Hong Kong, operating a comprehensive network of Mass Transit Railway lines. We are committed to providing safe, efficient, and reliable services to our customers.Job OverviewThis role is an exciting opportunity to join our team and contribute to the success of our High Speed Rail operations. As...

Job SummaryPMSA is seeking an experienced Customer Service Director to lead our property management team.Key AccountabilitiesThis role involves supervising the handling of complaints, conducting investigations, and gathering evidence for disciplinary proceedings.Developing and implementing a Property Asset Management strategy, leading a team of...

Customer Service and Administration Officer (BH-34366)Location: Keysborough, AustraliaSector: Call Centre & Customer ServiceSalary: Apply NowWe're seeking an experienced Customer Service Representative to join our client's team on a temporary to permanent basis. As a key member of the customer-facing team, you will be responsible for providing exceptional...

Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal...

Responsibilities: Champion the one-stop personal banking services at branches Deliver quality customer services through counter transactions Identify existing and prospective customers' needs of financial services, including both products and services Grasp opportunities to cross-sell appropriately Ensure compliance requirements are strictly...